Technical Support

Technical Support: issues with launching the game, errors, and compatibility with Heroes of Might and Magic V. Please describe the problem in detail, preferably with a screenshot.

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Markel

Started by elizbar1967

8k 6 years ago 10/31/2019 7:02 AM UTC · elizbar1967

6 years ago 10/31/2019 7:02 AM UTC

by elizbar1967

The game is starting to glitch and crash constantly!

Started by Alex117

8k 7 years ago 4/2/2019 8:08 PM UTC · Alex117

7 years ago 4/2/2019 8:08 PM UTC

by Alex117

Problem with playing Heroes online.

Started by Dice

8k 18 years ago 12/30/2007 8:59 AM UTC · Amko

18 years ago 12/30/2007 8:59 AM UTC

by Amko

Agraal does not spawn and causes a script error.

Started by mihka89

8k 2 years ago 3/28/2024 5:48 AM UTC · mihka89

2 years ago 3/28/2024 5:48 AM UTC

by mihka89

INTEL graphics card.

Started by aMoralez

7.9k 20 years ago 7/24/2006 1:24 PM UTC · parus

7.9k

20 years ago 7/24/2006 1:24 PM UTC

by parus

Integrated graphics card.

Started by oli4

7.9k 18 years ago 8/11/2008 11:04 AM UTC · oli4

7.9k

18 years ago 8/11/2008 11:04 AM UTC

by oli4

Install patch 1.1 if the game is not in the default folder.

Started by Васс

7.9k 20 years ago 6/30/2006 6:19 AM UTC · HwKeeper

7.9k

20 years ago 6/30/2006 6:19 AM UTC

by HwKeeper

Installing patch 2.1.

Started by Лич

7.9k 19 years ago 3/10/2007 7:59 PM UTC · Конь в пальто

7.9k

19 years ago 3/10/2007 7:59 PM UTC

by Конь в пальто

Problem with the patch.

Started by Warrior777

7.9k 11 years ago 1/17/2015 6:55 AM UTC · Саня Изи

7.9k

11 years ago 1/17/2015 6:55 AM UTC

by Саня Изи

Texture overlay during ship battles (BUG).

Started by Sammael16

7.8k 9 years ago 8/14/2017 10:19 PM UTC · atlant108

7.8k

9 years ago 8/14/2017 10:19 PM UTC

by atlant108

The campaign mission won't open.

Started by makzin

7.8k 13 years ago 5/28/2013 4:33 PM UTC · makzin

7.8k

13 years ago 5/28/2013 4:33 PM UTC

by makzin

with Russian language in Heroes 5

Started by Никтошка

7.7k 9 years ago 7/1/2017 3:06 PM UTC · power4322

7.7k

9 years ago 7/1/2017 3:06 PM UTC

by power4322

The textures for the Elven and Magic faction castles are not displaying.

Started by БЫЛЬ

7.7k 18 years ago 11/2/2007 5:04 PM UTC · БЫЛЬ

7.7k

18 years ago 11/2/2007 5:04 PM UTC

by БЫЛЬ

Russian language pack for the pirated version.

Started by Shustryj AK

7.7k 18 years ago 2/5/2008 4:34 PM UTC · HwKeeper

7.7k

18 years ago 2/5/2008 4:34 PM UTC

by HwKeeper

There’s a problem with saving!

Started by valleriv

7.7k 18 years ago 7/2/2008 7:06 AM UTC · bugs

7.7k

18 years ago 7/2/2008 7:06 AM UTC

by bugs

application error, it complains about memory.

Started by jeka2011

7.7k 15 years ago 8/30/2011 12:01 PM UTC · Ment

7.7k

15 years ago 8/30/2011 12:01 PM UTC

by Ment

How to install Heroes of Might and Magic V on Windows 8.1.

Started by Еленушка

7.7k 11 years ago 4/16/2015 4:05 PM UTC · Еленушка

7.7k

11 years ago 4/16/2015 4:05 PM UTC

by Еленушка

The Hammers of Fate are freezing. Mission: Frida's Dilemma.

Started by Анатолич

7.7k 17 years ago 3/16/2009 10:26 AM UTC · Boris K

7.7k

17 years ago 3/16/2009 10:26 AM UTC

by Boris K

How do I change the language from the Russian version of 3.1 to English?

Started by Smity

7.7k 16 years ago 1/12/2010 5:32 PM UTC · Smity

7.7k

16 years ago 1/12/2010 5:32 PM UTC

by Smity

Installing Heroes 5 without administrator privileges.

Started by morechok

7.7k 19 years ago 10/1/2006 2:05 PM UTC · HwKeeper

7.7k

19 years ago 10/1/2006 2:05 PM UTC

by HwKeeper

Problem when creating a duel hero.

Started by Archeopterixx

7.7k 10 years ago 1/28/2016 7:43 PM UTC · Sinitar619

7.7k

10 years ago 1/28/2016 7:43 PM UTC

by Sinitar619

Playing online using Hamachi.

Started by Smash_Must_Die

7.7k 18 years ago 1/9/2008 3:19 PM UTC · Starhan

7.7k

18 years ago 1/9/2008 3:19 PM UTC

by Starhan

Problems with the game.

Started by Yevhenii

7.6k 5 years ago 9/22/2020 5:23 PM UTC · Ment

7.6k

5 years ago 9/22/2020 5:23 PM UTC

by Ment

Problem connecting to ubi.com (kicks me back to the main menu).

Started by -HunTeR

7.6k 20 years ago 8/3/2006 11:11 AM UTC · Rean

7.6k

20 years ago 8/3/2006 11:11 AM UTC

by Rean

Problem with the tent.

Started by vasik

7.6k 5 years ago 10/30/2020 9:21 AM UTC · vasik

7.6k

5 years ago 10/30/2020 9:21 AM UTC

by vasik

Shadow display.

Started by bruha

7.6k 19 years ago 12/19/2006 6:51 PM UTC · Phoenix666

7.6k

19 years ago 12/19/2006 6:51 PM UTC

by Phoenix666

Opponent’s turn.

Started by VamHANA

7.6k 13 years ago 1/24/2013 12:42 PM UTC · Zybr

7.6k

13 years ago 1/24/2013 12:42 PM UTC

by Zybr

What is this error, and how can I fix it to play Heroes properly?

Started by PRIZRAKALIAS

7.6k 18 years ago 12/17/2007 3:47 PM UTC · PRIZRAKALIAS

7.6k

18 years ago 12/17/2007 3:47 PM UTC

by PRIZRAKALIAS

Question about appearance.

Started by Денис Взор

7.6k 6 years ago 5/9/2020 9:50 AM UTC · Денис Взор

7.6k

6 years ago 5/9/2020 9:50 AM UTC

by Денис Взор

The console doesn't open in "Heroes of Might and Magic V: Tribes of the East".

Started by Жарков Влад

7.6k 6 years ago 10/10/2019 5:41 PM UTC · Жарков Влад

7.6k

6 years ago 10/10/2019 5:41 PM UTC

by Жарков Влад

The screen goes dark. A system error message appears.

Started by Хрофт

7.6k 19 years ago 5/20/2007 8:26 PM UTC · SandroXXL

7.6k

19 years ago 5/20/2007 8:26 PM UTC

by SandroXXL

Dwarven music.

Started by 3DogMZA

7.5k 19 years ago 8/8/2007 12:58 PM UTC · Inquisitor

7.5k

19 years ago 8/8/2007 12:58 PM UTC

by Inquisitor

How to play online.

Started by Умка-Gold

7.5k 11 years ago 1/7/2015 1:59 PM UTC · Вончетут

7.5k

11 years ago 1/7/2015 1:59 PM UTC

by Вончетут

I can’t play through UBI.com!

Started by ARHANGEL1989

7.5k 19 years ago 7/30/2007 1:50 PM UTC · Inquisitor

7.5k

19 years ago 7/30/2007 1:50 PM UTC

by Inquisitor

Russian voice-over for cutscenes.

Started by Гусь

7.5k 9 years ago 8/2/2017 1:59 PM UTC · Гусь

7.5k

9 years ago 8/2/2017 1:59 PM UTC

by Гусь

I can’t launch patch 1.6.

Started by ALLI

7.5k 18 years ago 1/15/2008 10:53 AM UTC · Kyle

7.5k

18 years ago 1/15/2008 10:53 AM UTC

by Kyle

The "Subjugate" spell and the rune of battle rage.

Started by Cool

7.4k 12 years ago 9/30/2013 6:25 AM UTC · Ment

7.4k

12 years ago 9/30/2013 6:25 AM UTC

by Ment

How do I load old save files after reinstalling the operating system?

Started by Вольный Стрелок

7.4k 19 years ago 2/4/2007 4:53 PM UTC · zhaloba

7.4k

19 years ago 2/4/2007 4:53 PM UTC

by zhaloba

After playing for half an hour or an hour, the screen starts to distort.

Started by Mankind

7.4k 17 years ago 10/5/2008 6:40 PM UTC · Mankind

7.4k

17 years ago 10/5/2008 6:40 PM UTC

by Mankind

Video codec.

Started by kolobok-007

7.3k 19 years ago 3/4/2007 7:48 PM UTC · RAPER

7.3k

19 years ago 3/4/2007 7:48 PM UTC

by RAPER

Laptop graphics card: Mobile Intel(R) 915/GSM910GML Express Chipset Family.

Started by Joker77770

7.3k 19 years ago 7/16/2007 1:27 PM UTC · Vlad

7.3k

19 years ago 7/16/2007 1:27 PM UTC

by Vlad

The game doesn't launch even on powerful hardware.

Started by XerX

7.3k 12 years ago 2/7/2014 8:03 PM UTC · XerX

7.3k

12 years ago 2/7/2014 8:03 PM UTC

by XerX

Three against one.

Started by tevton

7.3k 17 years ago 4/20/2009 5:17 PM UTC · Drake

7.3k

17 years ago 4/20/2009 5:17 PM UTC

by Drake

Graphics in Heroes of Might and Magic I and Might and Magic.

Started by Силос Занж

7.3k 13 years ago 10/17/2012 3:07 AM UTC · Силос Занж

7.3k

13 years ago 10/17/2012 3:07 AM UTC

by Силос Занж

The game crashes in the 10th month or shortly after.

Started by pobeditel

7.2k 5 years ago 2/11/2021 12:47 PM UTC · pobeditel

7.2k

5 years ago 2/11/2021 12:47 PM UTC

by pobeditel

I can’t delete the game.

Started by drian666

7.2k 16 years ago 6/15/2010 5:38 AM UTC · lem209

7.2k

16 years ago 6/15/2010 5:38 AM UTC

by lem209

What is piracy in essence?

Started by iguana62

7.2k 19 years ago 8/26/2007 6:31 PM UTC · Vlad

7.2k

19 years ago 8/26/2007 6:31 PM UTC

by Vlad

moving textures cause lag.

Started by fktifzobr

7.2k 6 years ago 6/28/2020 5:22 AM UTC · fktifzobr

7.2k

6 years ago 6/28/2020 5:22 AM UTC

by fktifzobr

Editing the background sounds in the Necropolis Castle.

Started by SlayerVamp

7.2k 9 years ago 6/8/2017 4:11 PM UTC · Ment

7.2k

9 years ago 6/8/2017 4:11 PM UTC

by Ment

Nickname

Started by The_Alliance

7.1k 5 years ago 2/22/2021 2:08 PM UTC · The_Alliance

7.1k

5 years ago 2/22/2021 2:08 PM UTC

by The_Alliance

Internal commands for absolute skills.

Started by Tatsu

7.1k 19 years ago 6/30/2007 12:17 PM UTC · АЛУКАРД

7.1k

19 years ago 6/30/2007 12:17 PM UTC

by АЛУКАРД

How do I record a battle? Version 1.

Started by fred26

7.1k 16 years ago 1/10/2010 6:30 PM UTC · fred26

7.1k

16 years ago 1/10/2010 6:30 PM UTC

by fred26

Is it possible to play HOMM5 v1.2 (1.1) online with a mod?

Started by Zaraza

7.1k 20 years ago 9/8/2006 2:47 PM UTC · Inquisitor

7.1k

20 years ago 9/8/2006 2:47 PM UTC

by Inquisitor

The game crashes when launching maps.

Started by Noker

7.1k 9 years ago 7/1/2017 3:10 PM UTC · power4322

7.1k

9 years ago 7/1/2017 3:10 PM UTC

by power4322

Patches 1.4, 1.41, and 1.5 cannot be installed.

Started by Святой_Паладин

7.1k 19 years ago 6/6/2007 7:35 AM UTC · Boris K

7.1k

19 years ago 6/6/2007 7:35 AM UTC

by Boris K

Launching Heroes 5.

Started by Useful

7.1k 5 years ago 6/21/2021 4:43 PM UTC · Ment

7.1k

5 years ago 6/21/2021 4:43 PM UTC

by Ment

What is causing the lag?

Started by Nirvana

7.1k 17 years ago 12/26/2008 5:35 PM UTC · Sniper93

7.1k

17 years ago 12/26/2008 5:35 PM UTC

by Sniper93

The game freezes and doesn’t launch saved games.

Started by hatcher

7.1k 19 years ago 6/5/2007 8:51 PM UTC · Vlad

7.1k

19 years ago 6/5/2007 8:51 PM UTC

by Vlad

Please help! Problem: Thumbs file.

Started by Dima Sarbash

7k 15 years ago 2/25/2011 1:38 PM UTC · Amko

15 years ago 2/25/2011 1:38 PM UTC

by Amko

Help with playing the game on 2 computers.

Started by VIRU$

7k 16 years ago 4/20/2010 1:13 PM UTC · VIRU$

16 years ago 4/20/2010 1:13 PM UTC

by VIRU$

Reading content in

Interface language