How to install Heroes of Might and Magic V on Windows 8.1. — Technical Support

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Registered: 4/16/2015 1:06 PM UTC

Posts: 4

4/16/2015 1:16 PM UTC #1

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I have a collector's edition that's been sitting around for a while, so I decided to play it on my new computer, but it WON'T INSTALL!! :smile35:
Here's my system info:
Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
8 GB RAM
64-bit system

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Registered: 10/30/2009 8:59 AM UTC

Posts: 31,055

4/16/2015 1:18 PM UTC #2

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Hmm, could you describe it in more detail? Does the error occur during installation? Or does it seem to install normally, but then it doesn't launch?
P.S. I also have 8.1, and Heroes V works fine... So, we need to figure it out.

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In reply to Ment

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Registered: 4/16/2015 1:06 PM UTC

Posts: 4

4/16/2015 1:23 PM UTC #3

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well, it starts preparing for the installation and throws this error! and if needed: NVIDIA GeForce GTX 750 Ti is installed.

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Registered: 10/30/2009 8:59 AM UTC

Posts: 31,055

4/16/2015 1:42 PM UTC #4

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Are you running the game under an administrator account? Is the game version official, not a pirated copy? Have you tried opening the disc using File Explorer and running Setup.exe as an administrator?

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In reply to Ment

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Registered: 4/16/2015 1:06 PM UTC

Posts: 4

4/16/2015 3:52 PM UTC #5

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Okay, I'll try now.

Added 12 minutes later
I installed the game, and it said the installation didn't go as planned, and now it's giving me this error: :smile45:

Added 1 minute later
The file stopped attaching, I'll fix it now.

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