Integrated graphics card. — Technical Support

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Registered: 8/6/2008 7:12 PM UTC

Posts: 4

8/6/2008 7:17 PM UTC #1

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Help, I'm not very good with computers. We bought a laptop with Vista Home. I installed Heroes, but as soon as the campaign starts loading, it crashes back to Windows with an error (just "error"). Could it be because I have an integrated video card?
Thank you in advance.

Registered: 6/13/2007 6:03 PM UTC

Posts: 4,711

8/6/2008 7:28 PM UTC #2

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Possibly. Officially, Heroes does not support embedded video. I would advise updating the drivers for the motherboard.

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In reply to Amko

Registered: 7/10/2008 3:04 PM UTC

Posts: 4,372

8/7/2008 1:12 AM UTC #3

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I also have an integrated video card (although it's not a laptop), but everything works perfectly, from Heroes 1 to Heroes 5. I have Windows XP. Maybe the problem is with Vista?

Registered: 11/8/2007 3:57 PM UTC

Posts: 1,820

8/7/2008 2:49 AM UTC #4

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By the way, the developers also don't guarantee that the game will run correctly on laptops. And here, there's also an integrated video card.

The problem might also be with Vista, but it's unlikely. If anyone knows how to solve the problems with launching the game on Vista, please describe it :)

The only advice, as Nazgul already said, is to update the drivers and try reinstalling the game.

O God of Earth and Altar,
Bow down and hear our cry,
Our earthly rulers falter,
Our people drift and die,
The walls of gold entomb us,
The swords of scorn divide,
Take not thy thunder from us,
Take away our pride.

G.K. Chesterton: English Hymnal

Registered: 2/21/2007 11:41 AM UTC

Posts: 1,111

8/7/2008 5:02 AM UTC #5

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If you are using version 1.0 of Heroes, patches might help. Version 1.0 does not work on some types of video cards.

Registered: 8/6/2008 7:12 PM UTC

Posts: 4

8/7/2008 7:14 AM UTC #6

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Thank you! I'll try updating the drivers... and I'll check the Heroes version...

Registered: 6/4/2007 1:15 PM UTC

Posts: 31

8/7/2008 8:45 AM UTC #7

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What chipset do you have? You could try lowering the resolution; sometimes that helps, and you could also try tweaking the video settings.

Registered: 8/6/2008 7:12 PM UTC

Posts: 4

8/9/2008 7:28 PM UTC #8

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Reporting: I updated the drivers for the video card and reinstalled the operating system on Windows XP. Now everything works!

Registered: 6/13/2007 6:03 PM UTC

Posts: 4,711

8/9/2008 7:40 PM UTC #9

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Since you asked... the game works perfectly on Vista, at least on the latest versions. And of course, you still need to install DirectX 9 separately, even though Vista already has DirectX 10.

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