The game doesn't launch even on powerful hardware. — Technical Support

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Registered: 2/7/2014

Posts: 3

#1 2/7/2014 4:23 AM UTC

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Hello everyone! I bought the game with the Tribes of the East expansion through Steam. My processor is an i5, and my graphics card is a GTX780 with 3GB of memory. My operating system is Win7Pro. The problem is that the game doesn't launch at all; I get a black screen and then it restarts. I have the latest drivers installed. I've tried all compatibility modes, but nothing helps. Running it as an administrator also doesn't work. It runs perfectly on a weaker machine (a laptop with a Core2Duo). Has anyone else encountered this problem?

Registered: 10/30/2009

Posts: 31,055

#2 2/7/2014 5:28 AM UTC

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So, could you elaborate a bit more? Doesn't powerful hardware usually come with a dedicated graphics card?

К А
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Registered: 1/11/2010

Posts: 429

#3 2/7/2014 8:48 AM UTC

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Xerx, on integrated Nvidia graphics cards, many games with shaders and other advanced features won't run (not to mention specific options).
Also, please provide more detailed system information (86 or 64-bit, service pack or not, Russian locale or standard, is there enough memory on the HDD).
For now, I suggest you try disabling Kaspersky (it analyzes the game's loading screen proactively) and manually changing the screen resolution in the game's configuration files.

Registered: 12/16/2012

Posts: 17,089

#4 2/7/2014 1:31 PM UTC

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Yes, that’s true.

Whatever

In reply to Heroist

Registered: 2/7/2014

Posts: 3

#5 2/7/2014 2:32 PM UTC

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Windows x64, first service pack, Russian language, plenty of free space (terabyte :) - I bought the computer just a week ago, haven't had time to clutter it up yet). Antivirus from Symantec. I haven't tried manually changing the resolution yet, thanks for the idea. Which files do I need to modify?

Registered: 10/30/2009

Posts: 31,055

#6 2/7/2014 2:43 PM UTC

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Does it have a built-in video card? There's a risk that the system will default to using it for games, which happened to me once, and that's not good.

I haven't tried manually changing the resolution yet; thanks for the idea. Which files do I need to change?

setvar gfx_resolution = 1024x768

I found this in the game folder: /profiles/default_profile/user_a2.cfg. I assume you don't have your own game profile yet, so you need to change the default one; I might be wrong.