Technical Support

Technical Support: issues with launching the game, errors, and compatibility with Heroes of Might and Magic V. Please describe the problem in detail, preferably with a screenshot.

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Last Post

How do I add a new scenario map?

Started by jeweller

5.5k 19 years ago 4/30/2007 4:47 PM UTC · jeweller

5.5k

19 years ago 4/30/2007 4:47 PM UTC

by jeweller

How do I change the language from the Russian version of 3.1 to English?

Started by Smity

7.6k 16 years ago 1/12/2010 5:32 PM UTC · Smity

7.6k

16 years ago 1/12/2010 5:32 PM UTC

by Smity

How do I enable the console in Hammers of Fate?

Started by GhostRider

14k 19 years ago 7/30/2007 2:23 PM UTC · Inquisitor

14k

19 years ago 7/30/2007 2:23 PM UTC

by Inquisitor

How do I install patch 1.4 if the game is not installed?

Started by Ридзадо

6.7k 18 years ago 3/13/2008 9:11 PM UTC · Феанор

6.7k

18 years ago 3/13/2008 9:11 PM UTC

by Феанор

How do I install the Russian language pack for the game?

Started by FixMe

9.3k 15 years ago 7/3/2011 11:36 AM UTC · Ment

9.3k

15 years ago 7/3/2011 11:36 AM UTC

by Ment

How do I load old save files after reinstalling the operating system?

Started by Вольный Стрелок

7.4k 19 years ago 2/4/2007 4:53 PM UTC · zhaloba

7.4k

19 years ago 2/4/2007 4:53 PM UTC

by zhaloba

How do I record a battle? Version 1.

Started by fred26

7.1k 16 years ago 1/10/2010 6:30 PM UTC · fred26

7.1k

16 years ago 1/10/2010 6:30 PM UTC

by fred26

How do I remove a player from a save file?

Started by columbus

8.6k 7 years ago 5/6/2019 4:36 PM UTC · columbus

8.6k

7 years ago 5/6/2019 4:36 PM UTC

by columbus

How do I remove the HUD (indicators, interface)?

Started by infernus_0314

10k 1 year ago 5/9/2025 11:21 PM UTC · MaxHOAPS

10k

1 year ago 5/9/2025 11:21 PM UTC

by MaxHOAPS

How do I remove the restrictions?

Started by DeSol

6.7k 17 years ago 8/11/2009 6:44 AM UTC · DeSol

6.7k

17 years ago 8/11/2009 6:44 AM UTC

by DeSol

How do I set the desired game format without launching the game?

Started by Bloody_AST

7k 9 years ago 5/11/2017 2:52 PM UTC · Ment

9 years ago 5/11/2017 2:52 PM UTC

by Ment

How do I take a screenshot?

Started by Warrior777

17k 6 years ago 7/9/2020 5:25 PM UTC · DevoRevo

17k

6 years ago 7/9/2020 5:25 PM UTC

by DevoRevo

How do I take screenshots?

Started by valery

6.2k 17 years ago 10/30/2008 2:28 PM UTC · Amko

6.2k

17 years ago 10/30/2008 2:28 PM UTC

by Amko

how do you adjust the hero level in the Heroes 5 duel editor?

Started by Artemkins

6k 12 years ago 6/19/2014 6:21 PM UTC · Artemkins

12 years ago 6/19/2014 6:21 PM UTC

by Artemkins

How do you split up troops in Heroes 5?

Started by Tor2012

105k 14 years ago 12/7/2011 4:51 PM UTC · Ment

105k

14 years ago 12/7/2011 4:51 PM UTC

by Ment

How to install Heroes of Might and Magic V on Windows 8.1.

Started by Еленушка

7.7k 11 years ago 4/16/2015 4:05 PM UTC · Еленушка

7.7k

11 years ago 4/16/2015 4:05 PM UTC

by Еленушка

How to play as a team?

Started by кеорыол

14k 19 years ago 6/6/2007 4:10 PM UTC · Vlad

14k

19 years ago 6/6/2007 4:10 PM UTC

by Vlad

How to play *Heroes of Might and Magic V* online using the Intelsat 904 satellite.

Started by Lux in tenebris

5k 18 years ago 5/6/2008 7:56 PM UTC · Lux in tenebris

18 years ago 5/6/2008 7:56 PM UTC

by Lux in tenebris

How to play online.

Started by Умка-Gold

7.5k 11 years ago 1/7/2015 1:59 PM UTC · Вончетут

7.5k

11 years ago 1/7/2015 1:59 PM UTC

by Вончетут

How to play over a local network?

Started by asxar1

22k 18 years ago 2/23/2008 10:51 PM UTC · палтина

22k

18 years ago 2/23/2008 10:51 PM UTC

by палтина

How to set windowed mode.

Started by Suny

39k 13 years ago 6/14/2013 8:02 AM UTC · Kick

39k

13 years ago 6/14/2013 8:02 AM UTC

by Kick

I accidentally deleted some SAV files.

Started by markot

6.4k 19 years ago 4/1/2007 5:10 PM UTC · Alan

6.4k

19 years ago 4/1/2007 5:10 PM UTC

by Alan

I bought the "Hammers of Fate" expansion, but it only works with DVD-ROM.

Started by Лич

6.2k 19 years ago 5/10/2007 9:40 AM UTC · Арчибальд

6.2k

19 years ago 5/10/2007 9:40 AM UTC

by Арчибальд

I can’t delete the game.

Started by drian666

7.2k 16 years ago 6/15/2010 5:38 AM UTC · lem209

7.2k

16 years ago 6/15/2010 5:38 AM UTC

by lem209

I can’t edit maps.

Started by Blood Leon 7 (admin)

5.9k 19 years ago 12/13/2006 9:05 AM UTC · Blood Leon 7 (admin)

5.9k

19 years ago 12/13/2006 9:05 AM UTC

by Blood Leon 7 (admin)

I can’t enter the password.

Started by SanchoGor

6.9k 16 years ago 7/30/2010 4:48 PM UTC · antonag07

6.9k

16 years ago 7/30/2010 4:48 PM UTC

by antonag07

I can’t get the key from the key keeper.

Started by БалЧан

14k 18 years ago 5/19/2008 8:12 AM UTC · БалЧан

14k

18 years ago 5/19/2008 8:12 AM UTC

by БалЧан

I can’t install Hammers of Fate.

Started by ForzaJuve

9.4k 19 years ago 6/6/2007 11:25 AM UTC · Vlad

9.4k

19 years ago 6/6/2007 11:25 AM UTC

by Vlad

I can’t install patch 1.1.

Started by RocKeR_13

6.8k 19 years ago 5/31/2007 5:33 PM UTC · valleriv

6.8k

19 years ago 5/31/2007 5:33 PM UTC

by valleriv

I can’t install the game.

Started by Девиль666

15k 15 years ago 7/3/2011 5:04 PM UTC · Девиль666

15k

15 years ago 7/3/2011 5:04 PM UTC

by Девиль666

I can’t install Tribes of the East.

Started by pastor

6.7k 18 years ago 8/21/2008 5:13 PM UTC · pastor

6.7k

18 years ago 8/21/2008 5:13 PM UTC

by pastor

I can’t launch custom campaigns.

Started by SleepyTight

6.1k 4 years ago 4/3/2022 4:25 PM UTC · SleepyTight

6.1k

4 years ago 4/3/2022 4:25 PM UTC

by SleepyTight

I can’t launch patch 1.6.

Started by ALLI

7.5k 18 years ago 1/15/2008 10:53 AM UTC · Kyle

7.5k

18 years ago 1/15/2008 10:53 AM UTC

by Kyle

I can’t load the saved game.

Started by Bonus

6.8k 17 years ago 8/30/2009 8:24 AM UTC · Bonus

6.8k

17 years ago 8/30/2009 8:24 AM UTC

by Bonus

I can’t log in to the game.

Started by masterGK

6.3k 16 years ago 9/22/2009 7:51 PM UTC · masterGK

6.3k

16 years ago 9/22/2009 7:51 PM UTC

by masterGK

I can’t patch Heroes V.

Started by DRY GIN

8.7k 17 years ago 4/16/2009 11:22 AM UTC · AntiSpam16

8.7k

17 years ago 4/16/2009 11:22 AM UTC

by AntiSpam16

I can’t play through UBI.com!

Started by ARHANGEL1989

7.5k 19 years ago 7/30/2007 1:50 PM UTC · Inquisitor

7.5k

19 years ago 7/30/2007 1:50 PM UTC

by Inquisitor

I can’t register on UBI!

Started by Doosha

5.1k 15 years ago 12/18/2010 7:19 AM UTC · Doosha

5.1k

15 years ago 12/18/2010 7:19 AM UTC

by Doosha

I can’t register the game.

Started by squall85

5.5k 17 years ago 3/9/2009 8:36 PM UTC · DRY GIN

5.5k

17 years ago 3/9/2009 8:36 PM UTC

by DRY GIN

I can’t start the mission!

Started by spiridonov_roman

5.3k 18 years ago 3/25/2008 3:27 PM UTC · Ta Kotoraya...

5.3k

18 years ago 3/25/2008 3:27 PM UTC

by Ta Kotoraya...

I can’t take the hero and his troops out of the town.

Started by Shalkar

6.5k 18 years ago 3/9/2008 5:05 PM UTC · Dracon Малласа

6.5k

18 years ago 3/9/2008 5:05 PM UTC

by Dracon Малласа

I don’t see the map; what should I do?

Started by nover

4.8k 17 years ago 10/16/2008 4:32 PM UTC · nover

4.8k

17 years ago 10/16/2008 4:32 PM UTC

by nover

I encountered a bug in mission 4 while playing as the Wizards.

Started by Vihja Drow

5.8k 19 years ago 5/30/2007 4:56 PM UTC · Dynamit

5.8k

19 years ago 5/30/2007 4:56 PM UTC

by Dynamit

I had a problem with the heroes when I was playing, but now the game won't launch. Help!

Started by GLA

4.8k 18 years ago 2/20/2008 3:00 PM UTC · GLA

4.8k

18 years ago 2/20/2008 3:00 PM UTC

by GLA

I have Heroes of Might and Magic V version 1.0, and Tribes of the East version 1.3. Are there any newer versions available?

Started by НАТАЛЬЯ

9.8k 15 years ago 2/1/2011 1:49 PM UTC · НАТАЛЬЯ

9.8k

15 years ago 2/1/2011 1:49 PM UTC

by НАТАЛЬЯ

Incorrect display of numbers in words

Started by G0ldiel

2.1k 5 months ago 4/11/2026 7:44 PM UTC · }{0TT@6bI4

2.1k

5 months ago 4/11/2026 7:44 PM UTC

by }{0TT@6bI4

In Heroes of Might and Magic V, the danger level is not displayed for the Hammers of Fate! What should I do? 2

Started by Елена18

19k 15 years ago 1/13/2011 5:04 AM UTC · Победитель

19k

15 years ago 1/13/2011 5:04 AM UTC

by Победитель

Initial spread across the ATB scale.

Started by Tomoe

6.9k 4 years ago 8/1/2022 1:09 PM UTC · Rеverin

6.9k

4 years ago 8/1/2022 1:09 PM UTC

by Rеverin

installed a version much later than the previous one.

Started by Усман

5.5k 16 years ago 10/13/2009 12:30 PM UTC · Усман

5.5k

16 years ago 10/13/2009 12:30 PM UTC

by Усман

Installing Heroes 5 without administrator privileges.

Started by morechok

7.6k 19 years ago 10/1/2006 2:05 PM UTC · HwKeeper

7.6k

19 years ago 10/1/2006 2:05 PM UTC

by HwKeeper

Installing mods for version 1.2.

Started by mentle

6.2k 20 years ago 8/22/2006 9:49 PM UTC · Zaraza

6.2k

20 years ago 8/22/2006 9:49 PM UTC

by Zaraza

Installing patch 2.01.

Started by Monst3R

6.1k 19 years ago 3/25/2007 4:22 PM UTC · Fireball

6.1k

19 years ago 3/25/2007 4:22 PM UTC

by Fireball

Installing patch 2.1.

Started by Лич

7.9k 19 years ago 3/10/2007 7:59 PM UTC · Конь в пальто

7.9k

19 years ago 3/10/2007 7:59 PM UTC

by Конь в пальто

Installing the add-on.

Started by Prince Jastick

5.1k 15 years ago 1/7/2011 8:26 AM UTC · Prince Jastick

5.1k

15 years ago 1/7/2011 8:26 AM UTC

by Prince Jastick

Installing the game. 2

Started by Kitsune

12k 17 years ago 8/20/2009 3:42 AM UTC · Lutii

12k

17 years ago 8/20/2009 3:42 AM UTC

by Lutii

Installing the Skill Wheel mod for version 2.1.

Started by Конкорн

19k 16 years ago 12/7/2009 12:00 PM UTC · palundra

19k

16 years ago 12/7/2009 12:00 PM UTC

by palundra

Installing Tribes of the East on Windows 10.

Started by Андраил

9k 8 years ago 3/9/2018 7:51 AM UTC · Андраил

8 years ago 3/9/2018 7:51 AM UTC

by Андраил

Install patch 1.1 if the game is not in the default folder.

Started by Васс

7.9k 20 years ago 6/30/2006 6:19 AM UTC · HwKeeper

7.9k

20 years ago 6/30/2006 6:19 AM UTC

by HwKeeper

Integrated graphics card.

Started by oli4

7.9k 18 years ago 8/11/2008 11:04 AM UTC · oli4

7.9k

18 years ago 8/11/2008 11:04 AM UTC

by oli4

INTEL graphics card.

Started by aMoralez

7.9k 20 years ago 7/24/2006 1:24 PM UTC · parus

7.9k

20 years ago 7/24/2006 1:24 PM UTC

by parus

Reading content in

Interface language