Technical Support

Technical Support: issues with launching the game, errors, and compatibility with Heroes of Might and Magic V. Please describe the problem in detail, preferably with a screenshot.

Title / Author

Posts

Views

Last Post

No sound or music.

Started by darth_svetl

14k 13 years ago 9/11/2013 5:03 PM UTC · Trollman

14k

13 years ago 9/11/2013 5:03 PM UTC

by Trollman

Heroes 5: Tribes of the East

Started by Decim

8.4k 11 years ago 7/31/2015 3:27 PM UTC · Decim

8.4k

11 years ago 7/31/2015 3:27 PM UTC

by Decim

Problem with online gameplay.

Started by Delary

6.2k 17 years ago 6/17/2009 7:44 PM UTC · SteN

6.2k

17 years ago 6/17/2009 7:44 PM UTC

by SteN

The game crashes if...

Started by DEMONADA

19k 18 years ago 4/14/2008 1:16 PM UTC · DEMONADA

19k

18 years ago 4/14/2008 1:16 PM UTC

by DEMONADA

How do I remove the restrictions?

Started by DeSol

6.7k 17 years ago 8/11/2009 6:44 AM UTC · DeSol

6.7k

17 years ago 8/11/2009 6:44 AM UTC

by DeSol

With the map editor.

Started by DiamondTiger

12k 5 years ago 5/21/2021 6:24 PM UTC · IIIDarkysIII

12k

5 years ago 5/21/2021 6:24 PM UTC

by IIIDarkysIII

Problem with playing Heroes online.

Started by Dice

8k 18 years ago 12/30/2007 8:59 AM UTC · Amko

18 years ago 12/30/2007 8:59 AM UTC

by Amko

“Warlock/Clan Leader.” No income is generated from mines.

Started by DiKarb

6.1k 18 years ago 12/22/2007 5:14 PM UTC · Vladislavelikiy

6.1k

18 years ago 12/22/2007 5:14 PM UTC

by Vladislavelikiy

SCRIPTS are not working!

Started by DiKarb_DV

5.1k 18 years ago 12/10/2007 2:56 AM UTC · DiKarb_DV

5.1k

18 years ago 12/10/2007 2:56 AM UTC

by DiKarb_DV

The computer restarts during gameplay.

Started by Diki

9.3k 20 years ago 8/31/2006 12:57 PM UTC · sirko9

9.3k

20 years ago 8/31/2006 12:57 PM UTC

by sirko9

Please help! Problem: Thumbs file.

Started by Dima Sarbash

7k 15 years ago 2/25/2011 1:38 PM UTC · Amko

15 years ago 2/25/2011 1:38 PM UTC

by Amko

There’s a problem with saves in the add-on: the campaigns have disappeared again! Help! 2

Started by DiMatteo

28k 10 years ago 3/3/2016 8:26 PM UTC · Екатерина Сергеевна

28k

10 years ago 3/3/2016 8:26 PM UTC

by Екатерина Сергеевна

Heroes of campaigns in single-player maps.

Started by dimka9508

6.6k 16 years ago 11/7/2009 10:42 AM UTC · Конкорн

6.6k

16 years ago 11/7/2009 10:42 AM UTC

by Конкорн

Problems with Ubi.com. 2

Started by DIMON137

17k 16 years ago 12/11/2009 10:23 PM UTC · АПОЛЛ0Н

17k

16 years ago 12/11/2009 10:23 PM UTC

by АПОЛЛ0Н

Heroes 5 and Windows Vista... what can I do to make them work together?

Started by Disconnected

6.1k 18 years ago 9/20/2007 2:11 PM UTC · Disconnected

6.1k

18 years ago 9/20/2007 2:11 PM UTC

by Disconnected

[game crash during the Invasion mission]

Started by divine

6k 18 years ago 2/27/2008 3:55 PM UTC · divine

18 years ago 2/27/2008 3:55 PM UTC

by divine

Heroes 5 Tribes of the East 3.1 is lagging.

Started by djxakep

5.8k 15 years ago 5/12/2011 4:29 PM UTC · djxakep

5.8k

15 years ago 5/12/2011 4:29 PM UTC

by djxakep

The battle cries of the Orcs are missing.

Started by djxakep

6.3k 15 years ago 5/15/2011 11:28 AM UTC · djxakep

6.3k

15 years ago 5/15/2011 11:28 AM UTC

by djxakep

I can’t register on UBI!

Started by Doosha

5.1k 15 years ago 12/18/2010 7:19 AM UTC · Doosha

5.1k

15 years ago 12/18/2010 7:19 AM UTC

by Doosha

I can’t delete the game.

Started by drian666

7.2k 16 years ago 6/15/2010 5:38 AM UTC · lem209

7.2k

16 years ago 6/15/2010 5:38 AM UTC

by lem209

I can’t patch Heroes V.

Started by DRY GIN

8.7k 17 years ago 4/16/2009 11:22 AM UTC · AntiSpam16

8.7k

17 years ago 4/16/2009 11:22 AM UTC

by AntiSpam16

Ask your question here if you can’t find the answer in the FAQ. Pinned 45

Started by Dux

288k 15 hours ago 9/9/2026 7:31 PM UTC · HwKeeper

288k

15 hours ago 9/9/2026 7:31 PM UTC

by HwKeeper

Save files started crashing.

Started by DzRipp

26k 1 year ago 10/12/2024 9:04 AM UTC · feugen

26k

1 year ago 10/12/2024 9:04 AM UTC

by feugen

After installing the director's cut.

Started by DыSHУ

5.8k 19 years ago 2/17/2007 11:59 AM UTC · Alan

5.8k

19 years ago 2/17/2007 11:59 AM UTC

by Alan

There’s a problem with the online game.

Started by egerna

8.4k 8 years ago 3/2/2018 5:37 PM UTC · Grifoune

8.4k

8 years ago 3/2/2018 5:37 PM UTC

by Grifoune

Problem with IRMG.

Started by Eldarmoon

5.7k 16 years ago 9/27/2009 9:09 PM UTC · Eldarmoon

5.7k

16 years ago 9/27/2009 9:09 PM UTC

by Eldarmoon

Map for warlords. Unfinished bridge.

Started by elek34ka

6.9k 18 years ago 1/4/2008 9:17 PM UTC · elek34ka

6.9k

18 years ago 1/4/2008 9:17 PM UTC

by elek34ka

Chaos of replays.

Started by Eleondor

5.3k 12 years ago 4/23/2014 6:48 PM UTC · Eleondor

5.3k

12 years ago 4/23/2014 6:48 PM UTC

by Eleondor

Markel

Started by elizbar1967

8k 6 years ago 10/31/2019 7:02 AM UTC · elizbar1967

6 years ago 10/31/2019 7:02 AM UTC

by elizbar1967

Performance issues.

Started by Ert

6k 16 years ago 12/15/2009 8:02 PM UTC · Imaris

16 years ago 12/15/2009 8:02 PM UTC

by Imaris

Key and downloaded version of Heroes.

Started by eso

11k 14 years ago 10/23/2011 7:42 PM UTC · eso

11k

14 years ago 10/23/2011 7:42 PM UTC

by eso

Heroes 5 stopped launching.

Started by Eublefar

5.4k 18 years ago 6/20/2008 7:53 PM UTC · Eublefar

5.4k

18 years ago 6/20/2008 7:53 PM UTC

by Eublefar

Question about creating random maps.

Started by Evger

4.7k 18 years ago 2/10/2008 7:25 PM UTC · Evger

4.7k

18 years ago 2/10/2008 7:25 PM UTC

by Evger

Random map generator.

Started by evi696

6.5k 17 years ago 5/21/2009 9:12 AM UTC · Воин Света

6.5k

17 years ago 5/21/2009 9:12 AM UTC

by Воин Света

Random map generator.

Started by evi696

12k 10 years ago 2/11/2016 9:28 AM UTC · SuperGuru

12k

10 years ago 2/11/2016 9:28 AM UTC

by SuperGuru

nothing can be seen in the Dungeon.

Started by exi

5k 18 years ago 12/6/2007 11:25 AM UTC · kj1313

18 years ago 12/6/2007 11:25 AM UTC

by kj1313

English patch for Heroes 5.

Started by f0re1gn

5.9k 17 years ago 9/7/2009 12:02 PM UTC · Kyle

5.9k

17 years ago 9/7/2009 12:02 PM UTC

by Kyle

There is no music!

Started by FaiZzZ

12k 14 years ago 1/21/2012 8:15 AM UTC · Ment

12k

14 years ago 1/21/2012 8:15 AM UTC

by Ment

Split units using Shift.

Started by Fartes

11k 9 years ago 6/6/2017 8:21 AM UTC · serovoy

11k

9 years ago 6/6/2017 8:21 AM UTC

by serovoy

Overall victory in multiplayer.

Started by fenist

4.8k 18 years ago 1/9/2008 4:19 PM UTC · fenist

4.8k

18 years ago 1/9/2008 4:19 PM UTC

by fenist

The game freezes when attacking a unit!

Started by FerrArt

6k 18 years ago 3/6/2008 12:11 PM UTC · Boris K

18 years ago 3/6/2008 12:11 PM UTC

by Boris K

Problem with the puzzle map.

Started by FerrArt

6.6k 18 years ago 4/24/2008 3:09 PM UTC · FerrArt

6.6k

18 years ago 4/24/2008 3:09 PM UTC

by FerrArt

How do I install the Russian language pack for the game?

Started by FixMe

9.3k 15 years ago 7/3/2011 11:36 AM UTC · Ment

9.3k

15 years ago 7/3/2011 11:36 AM UTC

by Ment

The computer shuts down during gameplay.

Started by fktifzobr

6.9k 11 years ago 3/5/2015 12:32 PM UTC · fktifzobr

6.9k

11 years ago 3/5/2015 12:32 PM UTC

by fktifzobr

moving textures cause lag.

Started by fktifzobr

7.2k 6 years ago 6/28/2020 5:22 AM UTC · fktifzobr

7.2k

6 years ago 6/28/2020 5:22 AM UTC

by fktifzobr

Hammers of Fate: voice acting and console issues.

Started by forten07

6.8k 17 years ago 9/21/2008 4:29 PM UTC · JVWarlock

6.8k

17 years ago 9/21/2008 4:29 PM UTC

by JVWarlock

I can’t install Hammers of Fate.

Started by ForzaJuve

9.4k 19 years ago 6/6/2007 11:25 AM UTC · Vlad

9.4k

19 years ago 6/6/2007 11:25 AM UTC

by Vlad

Cheats for Heroes of Might and Magic V.

Started by fotina87

9.3k 16 years ago 6/24/2010 1:16 PM UTC · VIRU$

9.3k

16 years ago 6/24/2010 1:16 PM UTC

by VIRU$

How do I record a battle? Version 1.

Started by fred26

7.1k 16 years ago 1/10/2010 6:30 PM UTC · fred26

7.1k

16 years ago 1/10/2010 6:30 PM UTC

by fred26

The screen is flickering.

Started by Froloff

5.7k 14 years ago 8/2/2012 6:46 PM UTC · Froloff

5.7k

14 years ago 8/2/2012 6:46 PM UTC

by Froloff

Incorrect display of numbers in words

Started by G0ldiel

2.1k 5 months ago 4/11/2026 7:44 PM UTC · }{0TT@6bI4

2.1k

5 months ago 4/11/2026 7:44 PM UTC

by }{0TT@6bI4

There is an issue with the Steam version.

Started by ga.admiral

6.8k 12 years ago 10/1/2013 5:22 PM UTC · zabuza

6.8k

12 years ago 10/1/2013 5:22 PM UTC

by zabuza

the MAC keyboard is not working.

Started by Gangster

6.7k 18 years ago 4/29/2008 5:16 AM UTC · Gangster

6.7k

18 years ago 4/29/2008 5:16 AM UTC

by Gangster

How can I change the damage of siege towers?

Started by Garlock

2.1k 10 months ago 10/20/2025 10:16 AM UTC · }{0TT@6bI4

2.1k

10 months ago 10/20/2025 10:16 AM UTC

by }{0TT@6bI4

Heroes 5 on a netbook.

Started by Garstan

6.3k 12 years ago 7/3/2014 10:10 AM UTC · Garstan

6.3k

12 years ago 7/3/2014 10:10 AM UTC

by Garstan

Problem launching Heroes of Might and Magic 5 v.3.1.

Started by ggroy

12k 6 years ago 4/26/2020 3:45 AM UTC · Канат

12k

6 years ago 4/26/2020 3:45 AM UTC

by Канат

How do I enable the console in Hammers of Fate?

Started by GhostRider

14k 19 years ago 7/30/2007 2:23 PM UTC · Inquisitor

14k

19 years ago 7/30/2007 2:23 PM UTC

by Inquisitor

The Steam version of Heroes of Might and Magic V has stopped launching.

Started by gilgamesh97

9.9k 6 years ago 11/26/2019 6:32 AM UTC · psatkha

9.9k

6 years ago 11/26/2019 6:32 AM UTC

by psatkha

I had a problem with the heroes when I was playing, but now the game won't launch. Help!

Started by GLA

4.8k 18 years ago 2/20/2008 3:00 PM UTC · GLA

4.8k

18 years ago 2/20/2008 3:00 PM UTC

by GLA

The campaigns in the original Heroes of Might and Magic V are missing.

Started by Glad Valakas

6.7k 6 years ago 10/5/2019 11:14 AM UTC · Glad Valakas

6.7k

6 years ago 10/5/2019 11:14 AM UTC

by Glad Valakas

Reading content in

Interface language