Posts from Game crashes: questions and answers. Auto-translated

You can try selecting Windows XP.

Hello, I've searched the entire internet for a solution to my problem, please tell me what can be done here: I bought HoMM 5: Tribes of the East on Steam, I haven't installed any mods/translations/maps, my hardware is from 2013, I have the latest drivers, and I'm using Win 7-64. It is completely impossible to load the game from a save on a large, generated map. I create a map, save/load on the very first turn, and I end up on the desktop. It happens consistently. It would be understandable if it were a pirated version, but how is it possible that in the licensed version, the ability to CREATE such maps exists, but it's impossible to PLAY them?

Larchin, this can happen when there is not enough space on the hard drive. I had this issue on Windows XP SP3 Russian x86.

I don't think so; I tried installing it on two completely different hard drives. There was still 300 GB of free space on the HDD, and about 80 GB on the SSD. Also, only about 45% of the 8 GB of RAM was being used. The page file was set to 16 GB. Is it possible that other people can save and load these maps without any problems?

Problems do occur, but I don't remember encountering them on author-made maps...

Hello! The game usually crashes only on certain maps. It didn't crash on the original versions of the game either; I completed them and started playing "Throne of the King," and then, in the second week, it started crashing, either during manual combat or during the computer's turn. My system fully meets the game's requirements: processor - AMD ATHLON(TM) 64 PROCESSOR 3200+ 2.01 GHz, 4 GB of RAM (but because I have a 32-bit operating system, it only sees 2 GB), video card - asus eah4650 series, driver from 2009, sound card - soundmax integrated digital hd audio, driver from 2005. I installed the drivers from the disks that came with the computer. I contacted the game's tech support, but they couldn't help. I don't even know what to do anymore. I haven't updated the drivers because there are many of them online, and I don't know which ones I need. I tried installing DirectX 9 from the licensed disk of "Tribes of the East," formatting the disk, and reinstalling everything, including the game, but it still crashes. Oh, and the operating system is 32-bit XP pack 3, but it also crashed on different versions of Windows 7 64-bit. Different versions of the game crashed as well, such as the licensed versions 3.0 and 3.1. It's just that there are some maps on which it plays normally; most of them are like that, but there are some on which it crashes. I updated the drivers for everything I could find using the SlimDrivers program. Now, the video card driver is from June 2010, and the sound driver is from 2007; I and the program couldn't find anything newer. It didn't help. In the administration log, the error is recorded as error "Code [ID]: 1000" or "Code [ID]: 1001."

Hello! I'm having problems with my licensed Heroes 5: Tribes of the East. It started a couple of days ago. The computer seems to be working, the game launches, but when loading any map or trying to access Ubi, it crashes to the desktop with a prompt to send an error report. I checked the disc on another computer, and it works without any problems. Also, I'm not sure if it's related, but my 3G modem stopped working at the same time as Heroes. I bought a new modem, and it has the same problem. I checked the modem on another computer, and it works. I've tried everything I can think of, including formatting the hard drive and installing different operating systems, but nothing helps. Here's my computer configuration: AMD Athlon(tm) 64 processor 3200+ 2.01 GHz, 4GB RAM Asus EAH4650 series video card Computer repair centers refused to fix it. One said they don't deal with games, and another said the computer is too old. Please suggest something. Also, I tried playing X-Men, and it runs without any problems.

I'm having problems with my licensed Heroes 5: Tribes of the East. It started a couple of days ago. The computer seems to be working, the game launches, but when loading any map or trying to access Ubi, it crashes to the desktop.

Troubleshooting remotely is not easy; everything might turn out to be different from what it seems. But, I'll still try to give some small tips. If you have already installed/reinstalled (hopefully, the system installation was done with disk formatting) the system and the game, and nothing has improved, then the main thing is to carefully check the video. That is, it is highly desirable to update DirectX to version 10. Second: reset all video settings in the game to the minimum. If that doesn't work, reset the video card settings to the minimum. If it doesn't improve, you can try changing the video card to any other. After you are sure that the card is working, the only option left is a faulty memory module. If there are several, leave the system running with one, then with the other. You don't need to bother with the modem; it is not to blame for such problems. Your computer configuration should run the game without problems (I had almost the same one). As always, service centers try to make things seem more important than they are.

Thank you very much, 13ga! I will try that. I'm not sure if it will help, but I completed "Wolverine" and initially had no problems at all, but starting somewhere in the middle of the game, the computer started to freeze during the in-game cutscenes. Because of this, I had to play the final battle 3 times, but I managed to complete it.

Added after 1 hour 48 minutes
DirectX is version 11. I tried setting the game and the video card to the minimum settings, but it didn't help. I also tried inserting the memory modules one at a time, but that didn't help either. Now I've removed the video card and tried running it on the integrated GeForce nvideo 5500 card (I think that's what it's called), but it still doesn't help.

Thank you very much, 13ga! I will try that. I'm not sure if it will help, but I played "Wasteland" and initially had no problems at all, but somewhere in the middle of the game, the computer started to freeze during the in-game cutscenes. I had to play the final battle 3 times because of this, but I managed to complete it.

Added 1 hour 48 minutes ago
DirectX 11 is installed. I tried setting the game and the video card to the minimum settings, but it didn't help. I tried inserting the memory modules one at a time, but it didn't help. Now I removed the video card and tried running it on the integrated GeForce nvideo 5500 card (I think that's what it's called), but it still doesn't help.

There might be a problem with the northbridge on the motherboard; I've seen something similar before. It's not a certainty, just a guess. Either replace the chip or the heatsink: you can attach it with thermal adhesive.

Northbridge

You can search the internet for programs to test this.

The game crashes for me. On a randomly generated map, it crashes when loading a save file, and I can no longer load the save for some unknown reason. Please help.

Oh, yes! It happened. The answer to the question about crashes in HoMM5 Gold Edition is known. The problems are: 1. The game crashes. 2. (and the main one) maps crash in the single-player network game mode. 3. Cyrus and his departure from the castle. Here's the answer: 1. If your game is glitching. Most problems are solved by editing the properties of the game launch icon on the desktop. After installing the game, two icons appear for launching "Heroes 5 Gold" and "Heroes 5 Dark Messiah mission". If the second one (Dark Messiah) works perfectly and doesn't glitch, then all the problems with the main game are solved very simply: - Right-click on the "Heroes 5 Gold" icon on the desktop, - Select "Properties", - Go to the "Shortcut" tab, - In the "Start in:" field, add "\bin" to the end. That is, if you had the path "d:\GAMES\Heroes5", you need to change it to "d:\GAMES\Heroes5\bin", and immediately the music, the clip at the beginning and end, the hardware cursor, and many other things will appear, including battles will start and the game will stop crashing! 2. Also, custom maps in the Maps folder can cause conflicts. ATTENTION!!!! The map "Sanquinary Ascension.h5m" in the Maps folder causes crashes, possibly other glitches, so delete it. 3. Glitches in mods and sometimes in maps. Do the following. While dealing with Cyrus, create folders named UserMODs2 and Maps2 in the root of the game, copy everything from the mods folder into them, except for h5_all_campaigns_mod.h5u, and copy all the maps into the new folders. Delete everything from the old folders except for h5_all_campaigns_mod.h5u. Cyrus stays in the castle = everything is OK. After we trap him, switch everything back. Enjoy.

Recently, it hasn't been loading any save games. Problem signature: Problem event name: APPCRASH Application name: H5_Game.exe Application version: 3.1.2.98 Application timestamp: 48469f9f Faulting module name: H5_Game.exe Faulting module version: 3.1.2.98 Faulting module timestamp: 48469f9f Exception code: c0000005 Exception offset: 0006075f OS version: 6.1.7601.2.1.0.256.1 Language code: 1049 Additional information 1: fe10 Additional information 2: fe10865c09c19b0afe736c8cfc58c4de Additional information 3: 2c65 Additional information 4: 2c65c056a6eccc13904c3028545d3923 Please review the online privacy statement: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0419 If the online privacy statement is unavailable, please review the local copy: C:\Windows\system32\ru-RU\erofflps.txt No mods or maps are installed. W7 64, licensed version.

I decided to replay the campaigns of Heroes 5, downloaded the Gold Edition with all 3 expansions. The first campaign went fine, but in HOF, I encountered either a bug or something else. On the 3rd mission of the 1st campaign, the game crashes constantly, and on the same day, I can't load a save. When I click the "load" button (in the main menu), it crashes to the desktop, ending the game. I've tried running other people's campaign saves, and it's the same... I don't understand what to do to solve this problem.

Hello, I've searched the entire internet for a solution to my problem, please tell me what can be done here:
I bought HoMM 5: Tribes of the East on Steam, I haven't installed any mods/translations/maps, my hardware is from 2013, I have the latest drivers, and I'm using Win 7-64.
It's completely impossible to load the game from a save on a large, generated map. I create a map, save/load on the very first turn, and I'm immediately back on the desktop. It happens consistently. It wouldn't be so bad if it were a pirated copy, but how is it possible that in the licensed version, the ability to CREATE such maps exists, but you can't actually PLAY them?

This has happened before if any changes were made after saving, such as changing the game version, applying patches, etc., or changes in the system and its settings.