Game crashes: questions and answers.

Recently, it hasn't been loading any save games. Problem signature: Problem event name: APPCRASH Application name: H5_Game.exe Application version: 3.1.2.98 Application timestamp: 48469f9f Faulting module name: H5_Game.exe Faulting module version: 3.1.2.98 Faulting module timestamp: 48469f9f Exception code: c0000005 Exception offset: 0006075f OS version: 6.1.7601.2.1.0.256.1 Language code: 1049 Additional information 1: fe10 Additional information 2: fe10865c09c19b0afe736c8cfc58c4de Additional information 3: 2c65 Additional information 4: 2c65c056a6eccc13904c3028545d3923 Please review the online privacy statement: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0419 If the online privacy statement is unavailable, please review the local copy: C:\Windows\system32\ru-RU\erofflps.txt No mods or maps are installed. W7 64, licensed version.