Technical Support — PC World

Ivanhoj

18 years ago

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Yes, that's right, 1 GB and 256 MB. But the performance with two modules was much better; there were no freezes at all. And now, it freezes every 5 seconds. I would buy another 1 GB module now, but I'm worried that the second slot had contact issues before, when two 256 MB modules were installed. If the motherboard is faulty, it's better to upgrade the entire computer.

Amko

18 years ago

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If your computer is already quite outdated, you might as well get a whole new setup. But if it's still decent, you could just upgrade the motherboard and RAM. By the way, I'd recommend getting 2 modules of 2GB DDR2 RAM; the prices are very low right now.

Ivanhoj

18 years ago

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Everything became clear. I installed 2 GB of RAM, but the lag remained. Then I assumed that some recently installed program was conflicting with the game and started to sequentially remove everything I had recently installed. After removing "XIII Century: Glory or Death," the freezes disappeared.

In reply to Ivanhoj

K0Lb@zzeR

18 years ago

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Ivanhoe;190792

The computer started crashing in "The Legend". With such a long message (in the attachment)
I tried restoring the system several times, but it didn't help. I was about to reinstall Windows, but I noticed that it was displaying error code 256, and after restarting, the RAM decreased by 256. I removed the 256 module from the computer, leaving only 1 GB. The crashes stopped. However, now there is a severe lack of RAM. The game freezes.
I used to play the entire game with this configuration without any problems.

What should I do? Should I still reinstall the OS, or should I replace the motherboard? I don't know if RAM slots can be repaired. (There are only 2 slots)

As a rule:

0x000000C2: BAD_POOL_CALLER

These errors occur when using unofficial software, especially drivers from unofficial manufacturers, and even more so if they do not have a WHQL signature.
As a result, the solution to the problem is to reinstall newer drivers from the manufacturers of the respective hardware.

Sincerely, K0Lb@zzeR.

Ivanhoj

18 years ago

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Thank you, but after replacing the RAM module, the error stopped occurring. Therefore, the problem is solved. P.S. All the software is original (from the installation disc) or downloaded from the official ECS website. Except for the OS itself...

In reply to Ivanhoj

invisible

17 years ago

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Does anyone know how to help an old noob?
I have the following problem: when I launch any disk emulation program (Alcohol 120%, Daemon Tools), the system freezes completely. Only the "power off" button helps :) I used to use these programs without any problems on this same machine. After the latest Windows reinstallation, I can't launch anything to read a disk image. The programs install normally and without any problems.

WitcheR-L

17 years ago

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invisible, Try reinstalling Windows... I've never had this problem... it's most likely a problem with Windows itself, with the system... Reinstall it and everything will be fine! :)

In reply to invisible

LordViRuS

17 years ago

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invisible;201040

Does anyone know how to help an old noob?
I have the following problem: when I launch any disk emulation program (Alcohol 120%, Daemon Tools), the system freezes completely. Only the "power off" button helps :) I used to use these programs without any problems on this machine. After the last Windows reinstallation, I can't launch anything to read a disk image. The programs install normally and without any problems.

Perhaps the SPTD or SATA drivers for the CD-ROM are not installed.

idiotto

17 years ago

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I have a question about my internet connection.
So, I had an unlimited 128/256 kbps plan, and the actual speed was 15/30... In November, I switched to a 512 kbps plan, and I expected the actual speed to be around 60 kbps, but it only reaches that speed late at night and early in the morning! But! It downloads via torrent at up to 110 kbps!!!! I'm in shock. I wanted to contact technical support, but what if they not only don't solve the problem, but also block my torrents?)))
Does anyone know what the reason for this is?

Майор Вихрь

17 years ago

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First, it’s important to distinguish between bits and bytes. 1 byte = 8 bits, 1 kilobyte = 8 kilobits. Providers usually specify the speed in bits, and this is generally accepted. However, many programs display the download speed in bytes. In your case, everything is correct; we divide 128 kilobits by 8 and get 16 kilobytes. However, providers usually provide a slightly lower speed than they promise, so 15/30 is a perfectly normal value.

however, it only becomes that way late at night and until early morning!!

What is the speed at other times of the day? Perhaps the tariff plan is such that the speed doubles at night...

idiotto

17 years ago

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No, no, no, the tariff is actually a fixed 512 kbps. In fact, for the past month (on a 128/256 kbps tariff), my speed hasn't increased for three hours at night. I thought that with 512 kbps, the speed would be consistently normal, but it's only normal late at night, as I already mentioned. During the day, it's 25-27 kbps, and sometimes it even drops to 10 kbps!!!! I didn't even have this problem with my previous tariff!!!! And why does torrent work at 100 kbps? What's the difference?
And thank you for explaining the difference between bytes and bits; I didn't know that.

Amko

17 years ago

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Is it the download speed you're referring to? On torrents, it's limited only by the number of seeders (users sharing the files), but on sites like RapidShare and some others, the speed is intentionally restricted (sometimes, this is done to encourage people to buy paid accounts).
Also, servers are generally less busy at night, so pages load faster.

Майор Вихрь

17 years ago

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I've encountered the following problem: from time to time, data exchange suddenly stops, making internet access impossible, although the connection still appears to be active. Reconnecting doesn't help at all; only restarting the computer does. Moreover, if there's intense data exchange (downloading), the probability of this disconnection is higher than when the system is idle or under minimal load (e.g., using a messenger and a browser). This problem didn't occur on Windows XP SP2, but it appeared on Windows Vista Ultimate SP1. The "symptoms" resemble the Generic Host Process for Win32 error, but all the necessary steps to fix it have already been taken, so it's probably not related to that. I hope someone knows what can be done about this.

In reply to Майор Вихрь

Vlad

17 years ago

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At least tell me what type of connection you have, your system configuration, the make of your modem or network card, and generally describe how you are connected to the internet – is it a dedicated line or do you have an ADSL modem?...
Basically, give me the details....

Zybr

17 years ago

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The following problem occurs: When starting the OS (Windows XP sp3), a black screen with white vertical stripes appears, and then the monitor displays "no signal," and the image stops, but the computer continues to run. However, it is possible to start in safe mode. After reinstalling the system, everything was fine at first, but after installing the video drivers, the problem recurs. The video card is NVIDIA GeForce.

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