Problems with the "Shades of Darkness" expansion. Auto-translated

Hello, maybe someone can help me with this problem: after completing the first mission in the Dark Elves campaign (Heroes 6: Shades of Darkness), the second mission, "Call of Mallassa," doesn't load. When I click "Continue" to proceed to the next campaign mission, a black screen appears, and the game doesn't progress further. I have to exit through the task manager. Has anyone encountered a similar problem? Please advise on how to resolve it. I have patched the game to version 2.1.

After checking the other campaigns: the starting one, the Necropolis campaign, and the Pirate campaign, the same problem arose: the first mission is completed, but the second one cannot be loaded.

I installed patch 2.1.0 and launched the game. At the moment when the introductory video should be playing, the screen remains black, and only the cursor is visible, and this continues indefinitely (I can only close it through the task manager, although the game doesn't freeze). And sometimes the main menu loads, but the black screen freezes when I try to start the first campaign as the Elves. Can you suggest what to do?

I have the same problem with the black screen, but it doesn't even load the main menu.

While searching the internet for a similar problem, I found that one of the possible solutions is: right-click on the "Might & Magic Heroes VI" shortcut, select "Properties" -> "Compatibility", and choose the compatibility mode for Windows Vista. This allowed the game to run normally.

I tried what you suggested, but none of the compatibility options work for me. Also, Vista isn't even listed because I have a fairly old build of XP.

Hmm, maybe the problem is with the hardware? Or with the drivers installed on the computer. The game was developed for modern computers, and unfortunately, universal XP doesn't help. The game consumes quite a few resources. Do you only have this problem in the Dark campaign? Have you checked the others? I have a black screen when transitioning to all 2 missions in all campaigns without compatibility mode.

Added after 3 minutes
Or, I saw on the forum that if the introductory video in the Dark campaign freezes, try deleting the video in the movies folder; maybe it will work without the video.

I have a problem in 1v1 matches...

What's the solution?

the same problem, all 4 new expansions get stuck on the 2nd mission with a black screen.
if anyone finds a solution, please let me know.

Added after 11 hours and 52 minutes
Surprisingly, setting compatibility with XP, in shortcut -> properties -> compatibility, made it work.

Thank you. It helped me too.

I have Windows 7. I downloaded Shades of Darkness, and I'm having trouble. The game starts normally, but after the first battle, the screen darkens. I can barely see the silhouettes and the glowing flags, but the rest is invisible. I've set compatibility mode for Windows 7. This is the only game I really love, can you help me?

I have Windows 7. I downloaded Shades of Darkness, and I'm having trouble... The game starts normally, but after the first battle, the screen darkens. The silhouettes and glowing flags are barely visible, but everything else is not visible((( Compatibility mode is set for Windows 7. This is the only game I love, please help!

I understand you don't have a licensed copy?!

Good afternoon. I have the same problem as the previous author. At certain stages of the Necropolis and Dungeon campaigns in "Shades of Darkness," the screen darkens. The game continues, but it's almost impossible to see anything except for elements with highlighting. Without restarting the game, the same problem occurs on other maps as well. Licensed version. Windows 7. Compatibility mode is enabled. The laptop is new, the hardware is good, and the drivers are updated. Please suggest a possible solution to the problem. Thank you in advance.

I understand you don't have a licensed copy?!

I have a licensed copy, but I'm experiencing the same problem.

This always happens when trying to run parallel computations on video cards. Problems with a black screen can be roughly divided into 2 categories. First, this is often related to using two video cards at once. For example, if your motherboard has an integrated video card, but you are playing on a dedicated one, then Might & Magic: Heroes 6 - Shades of Darkness may launch on the integrated one the first time, but you won't see the game itself because the monitor is connected to the dedicated video card. Second, colored screens occur when there are problems with displaying the image on the screen. This can happen for various reasons. For example, Might & Magic: Heroes 6 - Shades of Darkness may not be able to work correctly due to an outdated driver or may not support the video card. Also, a black/white screen may appear when running at resolutions that are not supported by the game. I always had this bug until I switched to Windows 10. This glitch was present in Windows 7, 8, and 8.1, but it disappeared on Windows 10. However, I don't rule out that it could still happen on Windows 10. Possible solutions to the problem: 1st solution: try this solution (for NVIDIA cards): Go to the NVIDIA Control Panel - Manage 3D settings - Program Settings tab. If you open the program list, you probably won't find "Heroes" there. You need to click the "Add" button and select Might & Magic: Heroes VI. I'm not sure, but after that, I didn't have a black screen anymore. 2nd solution: On the desktop, right-click, select "Configure switchable graphics." Assign high performance to this application, apply, and that's it - the problem disappeared for me. I hope it helps someone. 3rd solution: try removing the introductory videos. As a rule, the problem is in them. To do this, find the "Data" \Movie folder in the game folder and delete everything in it. It worked for me, maybe it will be useful to someone else. 4th solution: For those who have a black screen when launching: 1) Open "ProfileData" in the folder \Users\Username\My Documents\Might & Magic Heroes VI\User. 2) find the parameter gfx_InvalidateShaderCache and change the value from true to false. 5th solution: Go to Documents/Might & Magic Heroes VI/(username)/, open the ‘ProfileData’ file with Notepad. Find: Fullscreen and change it to: Windowed - - - - - - - - It is also worth lowering the resolution - find: 1600×900 change it to: 1360×768 It helped me personally. After the game starts, you can change the screen resolution to the standard one in the settings and switch to full-screen mode. But after each launch, you will have to re-enter all the values. 6th solution, the most effective, but it will require patience: http://www.heroes6.ru/f//topic/at/28236/