Heroes V и Windows 10 — Technical Support

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Registered: 11/16/2017 5:39 PM UTC

Posts: 67

10/21/2018 2:47 PM UTC

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I have a Windows 10 (laptop, but not a low-end one, everything else runs fine), and the game lags when the hero starts moving (everything else is fine). I've set the graphics to low and cleared the cache. Could it be a compatibility issue?:smile15:

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Registered: 2/15/2020 2:22 PM UTC

Posts: 1

2/15/2020 2:23 PM UTC

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Hello everyone. I've tried everything I could. After launching the game, I get a black screen, and then it crashes. I'm using Windows 10 64-bit.

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Registered: 4/23/2020 1:41 PM UTC

Posts: 1

4/23/2020 1:44 PM UTC

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Does anyone know how to run Heroes 5 on Windows 10? It works for my friend, but I get a black screen when I launch it.

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Registered: 8/17/2020 8:28 PM UTC

Posts: 1

8/17/2020 8:45 PM UTC

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I also encountered problems playing Heroes 5 on Windows 10 (jerky animation of trees, circles under the hero, water, etc.).
The following helped: game shortcut -> Properties -> Compatibility tab -> check the box next to "Disable fullscreen optimizations".
This method also solves the problem with the black screen when launching Heroes 6.

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Registered: 6/30/2011 10:58 AM UTC

Posts: 455

2/7/2023 10:01 AM UTC

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Well, 10 is clear. But what about Windows 11?

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Registered: 7/16/2023 7:09 PM UTC

Posts: 1

7/16/2023 7:17 PM UTC

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Hello. I have the following problem: when I launch Heroes of Might and Magic V, which I have already downloaded, on Windows 10, the splash screen appears, then the screen turns black, and the game crashes. I have downloaded the game from different sources, run it as an administrator, and tried switching compatibility mode in the game's properties. The same error occurs. Can anyone suggest how to fix this?

In reply to Asta

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Registered: 3/15/2007 5:02 AM UTC

Posts: 2,837

7/18/2023 7:03 AM UTC

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Asta

Good afternoon. I have the following problem: when I launch already downloaded Heroes 5 on Windows 10, the splash screen appears, then a black screen appears, and the game crashes. I downloaded the game from different sources, ran it as an administrator, and tried switching compatibility mode in the game's properties. The same error occurs. Please advise if anyone knows how to fix this...

What version of the game and operating system are you using?!

С уважением, Psatkha (Псатха)

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Неудачное планирование ведёт к неудаче ...

NCF - мод, добавляющий дополнительных существ в HeroesV 3.1

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Registered: 9/5/2019 3:41 PM UTC

Posts: 2,070

11/5/2025 9:36 AM UTC

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The game runs unstably on Windows 10. I feel like Windows is constantly messing with something in the registry, because the game crashes permanently with different compatibility settings. For example, if I check the box "Disable fullscreen optimizations," the game works. After a few launches, it starts crashing when loading the intro. Okay, I remove the fullscreen optimization setting, and it crashes. I put the fullscreen optimization setting back on, run it as administrator in compatibility mode for Windows 7, and with application scaling override enabled – it works. I launched it a couple of times, and it starts crashing again. This happens constantly. If anyone knows how to fix this, please let me know.

С уважением, }{0TT@6bI4
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In reply to }{0TT@6bI4

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Registered: 8/7/2019 4:53 PM UTC

Posts: 1,211

11/5/2025 10:37 AM UTC

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}{0TT@6bI4

Several launches - it starts crashing when loading the intro.

It happens. But I don't do any compatibility tweaks or other "voodoo rituals." I just double-click the game shortcut again, and it's fine. And before that, I only installed DirectX 9 and the EXE patch (to increase memory to 4 GB). I installed the game, did what I mentioned above, and I'm playing. GOG version.

}{0TT@6bI4

If anyone knows how to fix it, please write.

I don't know, but I don't think there's anything to fix. Yes, the game is old, but nothing critical.

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Registered: 9/5/2019 3:41 PM UTC

Posts: 2,070

11/6/2025 4:42 PM UTC

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Well, I'll try to fix the crashes somehow. I'll install the 4GB patch, but it probably won't help. For now, I've disabled the Program Compatibility Assistant to prevent it from secretly changing compatibility settings. And I also found out that if you launch the game in fullscreen mode and then switch to windowed mode, the game works, but launching it directly in windowed mode causes it to crash. In short, it's complicated and unclear.

С уважением, }{0TT@6bI4
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In reply to }{0TT@6bI4

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Registered: 8/7/2019 4:53 PM UTC

Posts: 1,211

11/6/2025 6:04 PM UTC

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}{0TT@6bI4

I also found out that if you start the game in fullscreen mode and then switch to windowed mode, the game works, but launching it directly in windowed mode causes it to crash.

Neither immediately (even if you do it very quickly), nor after some time, nor after restarting the PC, the game crashes if you switch from fullscreen to windowed mode.

}{0TT@6bI4