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It's understandable, especially when it happens with just ONE match!
In my case, the situation reached the point of absurdity. THREE matches in the tournament (all except one against Rimple) were lost, and I couldn't play – I messaged two of them on ICQ, but they disappeared. Then, one offered to play on December 31st, the other on December 30th, and later, on the night of the 29th. That's it, all within these strict timeframes. The third match was with Marazhan; there were no alternatives, he had no connection, and it was clear that the game wouldn't be finished. He clearly stated that he couldn't play.
And I received three zeros in the table. :) Although it's undeserved, it's fair (according to your rules), so I don't blame anyone.
It's a simple thing. How can you have rules where refusing to play results in both players getting zero points, and how does that affect getting out of the group? In the group, there are 5 people, three of whom are friends, and the other two are outsiders, but they are CHAMPIONS. If all the games are played, each person has only a 40% chance of getting out, i.e., two out of five. More precisely, the friends have a 1% chance because the champions are stronger. But the friends think that the champions won't be an obstacle. One pair of friends plays against each other, and one wins. The one who lost says, "Okay, I've already lost anyway, and it will be difficult for me to get out, so you two can now 100% get out of the group." Already after the first game! How is this done?
The one who said that loses the second match to the other friend. The other also has 1 point. Between themselves, the two winning friends play to a draw. So, a pair of friends with 1.5 points emerges. Then, since the friends support each other, they "throw" the remaining two "outsiders" in the group, i.e., they agree not to play against them. None of the friends play against them, and they are given 3 zeros each. Between themselves, they only have one game left, and a maximum of 1 point, which means that the two outsiders will not get out of the group under any circumstances, even if they are champions three times over.
That's how friendship triumphs over strong players. :)