Question: If you made it to the playoffs thanks to such "0-0" results, would you raise the issue of the fairness of this approach, as you are doing now?
People only like to talk about fairness when it's beneficial to them, but when they get through, it's okay, and they don't care anymore...
The organizer doesn't owe anyone anything. They do a lot of useful things for free. And all I, as a participant, can do is participate in the tournament and play all my matches on time – that's the least I can do, and it's not comparable to the organizer's work and contribution. Therefore, if I don't like the rules, I don't participate. If I participate, it means I agree with the rules.
How do you like this approach?
P.S. Before you start bothering the organizer, imagine for a couple of minutes that you are doing their job...