Posts from Ask your question here if you can’t find the answer in the FAQ. Auto-translated

A small problem appeared after reinstalling Windows XP:
On the Ubi website, I can't view my profile or any other player's profile; it says "failed to create profile." However, I can still play the game.
Does anyone know what the problem might be?

Profile viewing has been disabled due to the system load when generating the template, as the server would have to receive and process a very large number of requests.

Problem installing patch 3.01. An error occurs:
"The game Heroes of Might and Magic 5: Tribes of the East is not installed. Cannot install the update."
I downloaded the patch for the Russian version of the game from the official website.
Perhaps the issue is that I reinstalled the operating system, and the patch is looking for keys in the registry and using them to determine whether the game is installed or not? I tried unpacking the data1 and data2 archives and replacing the files manually, but I can't do it with WinRar or 7z.
Please advise, as I've been struggling with this all night.

I've completed the entire "Heroes of Might and Magic" game. If I install "Hammers of Fate" and "Tribes of the East" afterward, will my previous campaigns, hero progress, etc., be preserved? And is it possible to temporarily save all of this for a Windows reinstallation?

I played through the entire "Heroes of Might and Magic" game. If I install "Hammers of Fate" and "Tribes of the East" afterward, will my previous campaigns, hero progress, etc., be preserved? And is it possible to temporarily save all of this for a Windows reinstallation?

As a rule, all saves are preserved and are located in the My Documents/My Games/Heroes of Might and Magic V folder. This is generally the case for most games; even if you uninstall the game, the saves will remain (but it's still better to copy them to a disk or somewhere else).

In general, it’s better not to keep your “My Documents” folder on the C drive (in my opinion). That way, even if you reinstall Windows and format the drive, all the contents of the folder, including saves for Heroes and Civilization, will be preserved.

Guys, I bought a licensed copy of the very first Heroes of Might and Magic V. I have a key, but right now I have HoMM V Tribes of the East installed. My friend is using the key from that disc. Does this mean that in order to play the Orcs version online, I need to buy a licensed copy of the Orcs expansion (basically, buy a key)? It's frustrating because I have an unused key. But when I launch the Orcs version and enter the key, it says it's incorrect. However...

Yes, each version requires its own key to play.

Guys, help me out, I couldn't find anything on the forum using the search function. How can I view a battle recording in the .sav format? Simply placing the file in the save folder didn't work.

Next to the folder containing the save files, there should be a folder called Replays. If it doesn't exist, you need to create it manually or record a battle – it will be created automatically. That's where you should place the battle recording.

How can I make Archdevils summon Dungeon Lords? I'm getting tired of the game feeling incomplete – I have the ability, but I can't figure out how to implement it.

How can I make Archdevils summon Dungeon Lords? I'm getting tired of the game feeling incomplete – I have the ability, but I can't figure out how to use it.

During their turn, hover your cursor over a unit's corpse and summon them.

I understand, so the skill becomes almost useless – because by the time the summoned beast starts moving, the enemy units should already be quickly defeated – the longer they live, the more losses you incur.

That's strange, in the campaign for Agrael (the second campaign), I specifically tried to summon archdevils, but it didn't work. I have a licensed version of the game, updated to patch 1.6.

The question is: I'm playing Heroes 5, using the Stronghold faction, and playing in windowed mode. The map is very large, and the opponent takes a long time to make their move. Is it possible to make the game load the next turn even when the window is not active?

Also, I have another question: the second mission of the "Balance of Fate" campaign won't load. As soon as the mage runs away and disappears, the computer starts processing, and I can't make my move. I've tried it twice already, and it's the same every time. No matter how long I wait, it doesn't work! Version 3.1.

Why does a message appear before starting the installation of patch 2.1 for "Hammers of Fate" and patch 3.1 for "Tribes of the East," stating that the update cannot be installed or that I don't have the game? What should I do?

If you see this message, then:
Most likely, you have a pirated copy of the game (if it's a physical disc and not an image downloaded from the internet) – about 90%.
There is also a possibility that the patch is corrupted or taken from an unofficial source, or for some other reason, it is not installed correctly on the game – about 10%.
Try completely reinstalling the game and patching it. Similar questions have already been asked on the forum, and reinstallation has yielded positive results :) (if you have a 100% legitimate copy, there should be no problems:rolleyes: )