After playing for half an hour or an hour, the screen starts to distort. — Technical Support

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Mankind

10/5/2008 5:22 AM UTC

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It's not exactly distortion, but rather the game divides into thousands of small squares... the entire game freezes, and even after pressing Ctrl-Alt-Delete, nothing happens. I have to restart the computer, which, as you can imagine, is very tiring. P.S. I have a powerful computer, DirectX 9.0 is installed, and the game is a licensed copy. I can't reinstall it because I lost the disc.

Amko

10/5/2008 6:03 AM UTC

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There’s no need to create two identical topics. It’s a shame that reinstallation isn’t possible. Are the problems only with Heroes? In any case, try updating DirectX and your video card drivers. If it’s not a secret, what video card do you have? And what operating system are you using? In short, let’s see your system specs.

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Mankind

10/5/2008 6:18 AM UTC

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Sorry) my bad for the topic, the internet is just glitching, so it's like this.
Yes, the problem is only with Heroes. I've updated DirectX a million times.
It didn't help..
I'll post the config later.
I don't really understand this stuff, but my brother is a programmer, and we spent about three hours trying, but nothing worked.

In reply to Mankind

Vlad

10/5/2008 2:58 PM UTC

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You may not have the patch for the game installed.

The latest patch versions for Heroes:
Heroes V (original) 1.60
Heroes V: Hammers of Fate 2.1
Heroes V: Tribes of the East 3.1

Download and install the patch that corresponds to your version of Heroes 5.

С уважением, Vlad

HeroesWorld: В контакте
http://vk.com/heroesworld

Mankind

10/5/2008 4:22 PM UTC

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Thank you very much!
I'll try now.

Added 7 minutes later
Oops!
It says that the installation is incorrect and that I need to reinstall the game and then install the update... but I don't have the disc!

In reply to Mankind

Amko

10/5/2008 4:29 PM UTC

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Hmm, these kinds of errors usually occur in pirated copies. Regardless, it seems like you won't be able to fix it without reinstalling the game. I think you'll have to borrow a disc from friends or buy a licensed copy from a store.

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Mankind

10/5/2008 4:32 PM UTC

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Hmm, it's not a problem... it's easy to buy a disc.
I'm just curious, why is that?
P.S. I assure you, the disc is not a pirated copy, but a licensed one.

In reply to Mankind

Amko

10/5/2008 4:43 PM UTC

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I'm just curious, why is that?

Maybe it was installed incorrectly, which explains why the patch also refused to install... I've just never encountered this before.

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Mankind

10/5/2008 6:21 PM UTC

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What does "косо" mean?
Please explain, because I haven't encountered this either.

In reply to Mankind

Amko

10/5/2008 6:35 PM UTC

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Maybe there were some errors during installation, like a damaged disc.

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Mankind

10/5/2008 6:40 PM UTC

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Clear.
Although that shouldn't happen... I bought the disc and installed it right away. So, I need a new disc and a patch.
Everything is clear, thank you very much.