Vlad
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You may not have the patch for the game installed.
The latest patch versions for Heroes:
Heroes V (original) 1.60
Heroes V: Hammers of Fate 2.1
Heroes V: Tribes of the East 3.1
Download and install the patch that corresponds to your version of Heroes 5.
The latest patch versions for Heroes:
Heroes V (original) 1.60
Heroes V: Hammers of Fate 2.1
Heroes V: Tribes of the East 3.1
Download and install the patch that corresponds to your version of Heroes 5.