Skip to content

Posts from Technical Support

No ratings yet — be the first to rate!
18 years ago
Auto-translated
Siv, send me the archive or give me a link to download it. I'll help you out ;)
User Avatar
18 years ago
Auto-translated
Here's the archive; it's supposed to be self-extracting, but then its contents wouldn't be accepted, so I had to pack it again.
User Avatar
18 years ago
Auto-translated
Why do you even need drivers for the motherboard?
What devices in the Device Manager are missing drivers?
What motherboard? Please provide the name and model...
User Avatar
18 years ago
Auto-translated
I have a problem again! I recently bought a new hard drive. I connected it, and it appears in the Device Manager. But it's not listed in "My Computer." Can you please help? Never mind, thanks. We figured it out with my dad. It turns out that sometimes it's worth reading what they write about it on the official Microsoft website.
User Avatar
18 years ago
Auto-translated
This keeps popping up: :smile21: What does it mean? :smile21:
Attachments 1
1 file attached • Total size: 81.6 KB
User Avatar
18 years ago
Auto-translated
No problem, but I have a question. How do I remove the new version of Windows Media Player that was installed through an update? I need the old version, but it won't install because a newer version is already installed.
In reply to Пандора
User Avatar
18 years ago
Auto-translated
Pandora;183963
This keeps popping up:smile21: What does it mean? :smile21:
It looks a lot like a virus, as Windows XP has a system process called svchost, and the screenshot shows a process called svchЮst. :smile07:
Recommendations:
1. Scan your computer for viruses, especially the system drive (C:\).
2. Open Task Manager by pressing Ctrl+Shift+Esc, go to the Processes tab, and end the svchюst process. :smile07:
Attachments 1
1 file attached • Total size: 46.8 KB
User Avatar
18 years ago
Auto-translated
Dear Pandora, Based on what I've seen, I recommend you install the following: CCleaner, a utility that quickly became legendary after its initial release. This program will breathe new life into your system. Thanks to CCleaner, performance is significantly increased after a comprehensive cleaning of the operating system and the applications used with it, removing accumulated "junk." CCleaner has rightfully won numerous awards in the West and gained recognition from users worldwide. In this release, the list of changes in the program is seriously impressive; this time, the developers have simply exceeded all expectations. CCleaner.v2.08.588 (2.78 MB) It should get rid of this mess. ******************************************************** And definitely: TuneUp Utilities 2008, which should eliminate many of Windows' "ills." It works on both XP and Vista. I recommend it to everyone; I don't just recommend it, I insist. I don't even insist... you get the idea. I use it myself, and I'm happy with it. ************************************************* If all this doesn't help = Format C:)
In reply to Siverfale
User Avatar
18 years ago
Auto-translated
Siverfale;183964
No problem, but I have a question.
How do I remove the new version of Windows Media Player that was installed with an update? I need the old version, but it won't install because a newer version is already installed.
Either uninstall it in "Programs and Features," or roll back Windows...
User Avatar
18 years ago
Auto-translated
Either kill it in "Add/Remove Programs" or roll back Windows...
Regarding the first option: it's simply not in the list.
Regarding the second option: I can't delete Windows.
User Avatar
18 years ago
Auto-translated
1. It should be... maybe not a new version, but just "Windows Media Player"... it might get completely uninstalled, but you can reinstall the old version later...
2. I'm not saying to reinstall Windows, but to roll back... before making any changes to the system (in this case - an update), Windows creates a restore point that you can revert to...

to Pandora: How are things going with svchюst?
User Avatar
18 years ago
Auto-translated
Questions about my favorite topic: video card and motherboard!
I want to install an ATI HD 2600 PRO. The ports don't match my motherboard: 865GV-M(7D). Question:
Am I doing something wrong?
If so, can you provide detailed installation instructions?
If not, what motherboard do I need to ensure compatibility with the rest of my computer's components?
18 years ago
Auto-translated
There are two main types of slots for video cards: PCI-Express 16x and AGP. You cannot plug a video card designed for one slot into the other (don't even try! :). This means that you will have to replace your motherboard if this is the reason. Which connector is your video card designed for?

P.S. There is also the newest PCI-Express 16x 2.0, but it is backward compatible with PCI-Express 16x. Just for your information.
User Avatar
18 years ago
Auto-translated
The computer started crashing during "The Legend". With such a long message (in the attachment).
I tried restoring the system several times, but it didn't help. I was about to reinstall Windows, but I noticed that it displays error code 256, and after restarting, the RAM decreases by 256. I removed the 256 MB module from the computer, leaving only 1 GB. The crashes stopped. However, now there is a severe lack of RAM. The game freezes.
Previously, I could play the entire game with this configuration without any problems.

What should I do? Should I reinstall the OS, or should I replace the motherboard? I don't know if RAM slots can be repaired. (There are only 2 slots).
Attachments 1
1 file attached • Total size: 834 B
In reply to Ivanhoj
User Avatar
18 years ago
Auto-translated
Did I understand correctly that the computer had 256MB and 1GB memory modules installed? If so, it is strongly not recommended to install modules with different amounts of memory on the same computer (there are exceptions, but they only apply to advanced motherboards, such as the Asus P5Q Pro). 256MB is unlikely to provide any additional performance compared to 1GB, so it is better to leave the 1GB module as is.
P.S.: but you can also reinstall the operating system if you are concerned.

Statistics

Welcome our newest member: recijeb