Game crashes: questions and answers. — Technical Support

Анастасия Милка

9 years ago

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The problem is this: I downloaded Heroes of Might and Magic V: Tribes of the East, installed it. When I launch it, it doesn't start; the computer just freezes and makes a loud noise like a tractor, so I have to restart it every time. I tried using the troubleshooting tool, and now the computer doesn't freeze, but it just kicks me out of the game back to the desktop. I downloaded the game from three different sources.
Does anyone know what the problem is and how to fix it? Maybe I'm doing something wrong... please help.

serovoy

9 years ago

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Did you download a licensed image or someone else's repack? (I suspect the latter is correct.)

In reply to Анастасия Милка

KillAndAction

9 years ago

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Anastasia Milka

The problem is this: I downloaded Heroes of Might and Magic V: Tribes of the East, installed it. When I launch it, it doesn't start; the computer freezes and makes a noise like a tractor, so I have to restart it every time. I tried using the troubleshooting tool, and now the computer doesn't freeze, but it just kicks me out of the game back to the desktop. I downloaded the game from three different sources.
Does anyone know what the problem is and how to fix it? Maybe I'm doing something wrong... please help.

Buy a license and you won't have to deal with this...

SLaVikFVO

9 years ago

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Heroes of Might and Magic V Gold edition crashes when loading a map, whether it's a local network game or not. What should I do? I've tried running it as an administrator and with Windows XP compatibility mode, but it didn't help. If needed: I have Windows 7. Please help! I've been searching for a solution to this problem for 8 hours.

masgak

8 years ago

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SLaVikFVO What platform are you playing on? Try a different version. The problem is likely with your system.

In reply to masgak

toha0330

8 years ago

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Decided to replay Heroes 5 and encountered a very unpleasant bug – when starting a campaign for the Tribes of the East, the game crashes during combat when Furies attempt to attack with melee. It doesn't matter if they are in your squad or the enemy's. If they aren't present, the game runs smoothly. But this is very inconvenient, as the first missions involve fighting against the Tribes of the East. In general, please help me figure out what's going on. P.S. I'm just a regular user, so please keep it simple.

SuperGuru

8 years ago

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Currently, I'm playing on Windows 8.1, only using generated maps (I've only installed version 3.1; I don't have the basic version). Based on my own unpleasant experience, I can assume that crashes occur due to mods and map sizes. For example, I have a mod that unlocks campaign heroes for use in single-player maps. And now, here's the frustrating part: after making incredible efforts to capture all the cities on the map, I have to wait a week, and then the game crashes after the last AI unit moves on the map. P.S. If you set compatibility to Windows XP SP3, where everything works more or less correctly, keep in mind that all games started without compatibility will give an error when you try to load them for the first time, so you'll have to generate new games in this mode.

In reply to Ment

СветлыйЭльф

8 years ago

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Recently, the game started crashing (original). In the "Tears for Ossira" mission, around halfway through, after the blue player's turn, the game crashes. I'm using Windows 7. What could be causing this?

Vovality

8 years ago

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How do I load a saved game? The loading process gets to the middle of the bar and then crashes to the Windows 10 desktop. I played for 2 days on a huge map, Heroes of Might and Magic V TE 3.0, without any mods. It's so frustrating to have a level 40 hero and then lose everything! I found online that the game is old and doesn't recognize the amount of RAM it needs to load huge maps. I downloaded mods from moddb.com, including x64, but the image becomes square - smaller than my screen resolution of 1920x1080, the translation is poor, and the loading still crashes. Please, help(((

In reply to Vovality

Gruxa

7 years ago

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Vovality

How do I load a saved game? The loading process gets to the middle of the bar and then crashes to the Windows 10 desktop. I played for 2 days on a huge map, Heroes of Might and Magic V TE 3.0 without mods, and it's a pity to lose a level 40 hero ((( I found online that the game is old and doesn't recognize the RAM it needs to load huge maps. I downloaded mods from moddb.com, including x64, but the picture becomes square - smaller than my resolution of 1920x1080, the translation is poor, and the loading still continues to crash. Please, help(((

The same problem occurred, please help!)

Vender Pellegus

7 years ago

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Damn, it's so frustrating that there are no fixes for the crashes. I wanted to play HoMM 5 EWA on my new laptop, but no: first, I had to deal with the screen issues, then with the textures, and now with the crashes. It probably crashes because I'm playing on huge and incredible maps from GSC, and it can crash at different moments. But, damn, it's really annoying that there's no optimization here; I have 6GB of RAM, and I don't want to play on smaller maps!

Канат

6 years ago

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Help me too.
https://disk.yandex.kz/client/disk?i...0%BE%D0%BA.bmp
I deleted and reinstalled it, and it worked, but after restarting, the problem reappeared. I checked the computer for viruses, then deleted the antivirus, and it still doesn't work.

}{0TT@6bI4

5 years ago

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Hello, fellow forum users! I was working on a map, and suddenly the game started crashing when loading any map at all! At first, I thought it was due to the map size (50MB), but cleaning it up to 1.5MB didn't help. And right after that, I checked and confirmed that it crashes on any map. The error message is: unhandled exception at such-and-such address in such-and-such cell. Debugging in the studio showed that there's a lack of permissions when reading somewhere. I can't figure out where it is based on the bit name. So, the question is, how can I fix this? The game is a clean, gold edition of Tribes of the East; it's a pirated copy, and it has the Redhaven library d3d9.dll. I'm going to start removing everything, but I really hope someone can tell me the exact cause of the problem to prevent it in the future and fix it now. Thanks in advance!

In reply to Анастасия Милка

wolfcat

2 years ago

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Please help! I'm trying to create or open any map in the editor, but it crashes somewhere in the middle of the process, either when creating or loading. I noticed that this might happen when the map is being opened or created, and the "Creatures" tab is automatically open on the side. Could you please advise on how to fix this crash (Windows 10)?

In reply to wolfcat

Utiferus

2 years ago

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wolfcat

Could you please advise? I'm trying to create or open any map in the editor, but it crashes somewhere in the middle of the process, either during creation or loading. I've noticed that this might happen when a map is being opened or created, and the "Creatures" tab is automatically active on the side. Could you suggest how to fix this crash (Windows 10)?

Try changing the Direct3D 9 library, and also find, download, and install the vcredist from the late 2000s. Also, try reinstalling the game.