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Posts from I can’t play through UBI.com!

Technical Support Closed Topic
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Offline ARHANGEL1989
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Posts: 7
#1
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I click on UBI.com (key verification), then enter the password for my account, after which a small window appears for 2 seconds, which says something like "Connecting to the server," and then it goes back to the menu!(((( People, please tell me what to do!!! :smile32: :(
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Offline Тарнум
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Posts: 45
#2
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You need to patch it to version 1.5! You can find it in the section on this forum: "Download - Heroes of Might and Magic V".
Пусть я изгой, но я велик своей душой.
Набор в клан "Рыцари апокалипсиса" - "Knights of Apocalypse"
Информация о нас здесь http://sacraments.narod.ru/Klan.html
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Offline ARHANGEL1989
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#3
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Tarnum;101893
You need to patch it to version 1.5! You can find it in the "Download - Heroes Of Might And Magic V" section on this forum.
Unfortunately, patch 1.5 is already installed.
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Offline ARHANGEL1989
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#5
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I was doing that from version 1.1 to 1.5! Through the automatic update in the game!
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Offline Vlad
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#7
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There are 2 options: either you don't have a licensed copy, or the patches were installed incorrectly. I advise you not to use the automatic update utility, but to download the patches as an archive and install them from the beginning.
С уважением, Vlad

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Offline ARHANGEL1989
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#8
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Xaker;102305
There are 2 options: either you don't have a licensed copy, or the patches were installed incorrectly. I advise you not to use the auto-update utility, but to download the patches as an archive and install them from the beginning.
But does that mean I have to reinstall the game? And can these patches be uninstalled?
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Offline Vlad
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#9
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ARHANGEL1989;102520
But then, do I need to reinstall the game? And can these patches be removed?
Yes... Don't forget to copy your saves...
It's impossible to remove the patches because, in addition to adding new content, they also change the resource structure...
С уважением, Vlad

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Offline Alan
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#10
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/topic/at/86616/ read the message. If any questions remain, feel free to ask.
Тьма - это то, что позволяет смертным не забывать, как ярок бывает свет.
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Offline ARHANGEL1989
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#11
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Alan--, thank you very much for your help! I managed to fix it:smile03: :smile03: !!!!!!!!It turns out the problem was with the profile, but now I have another issue – downloading and installing version 2.1. There's no one playing with version 1.5:smile03: :smile03: :smile03:
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Offline Vlad
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#12
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ARHANGEL1989;103341
Alan--, thank you very much for your help!! I managed to fix it:smile03: :smile03: !!!!!!!!It turns out the problem was with the profile, but now I have another issue – downloading and installing version 2.1. There doesn't seem to be anyone playing with version 1.5:smile03: :smile03: :smile03:
The 2.x series of versions is for "Hammers of Fate". To play it, you need to purchase the add-on, which comes as version 2.0. After that, download patch 2.1 and upgrade!
С уважением, Vlad

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