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Posts from The game crashes during the Inferno campaign – mission 3. Auto-translated

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In reply to Alan
#18
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Alan;70083
Install patch 1.41, it fixes the crash that occurs when killing Gates/Phantoms.

And it really did help!
Thank you!
#19
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The problem is with the game itself. No matter how hard I try, I can't continue playing. When loading the 3rd mission of the Inferno campaign, the game crashes to the desktop, reporting an error in ntdll.dll. I've patched the game to version 1.5, but that doesn't help. The only solution is to load a save file with all the previously completed campaigns, but that makes the game less interesting. I tried playing the 4th mission, saved there, replaced the old save files, and completed the 4th mission, but without completing the 3rd mission, the 4th and 5th missions remain inactive. I don't know what to do.
In reply to Grave
#20
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ntdll.dll is a system library for Windows. I'm afraid you need to reinstall the system.
In reply to Grave
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#21
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Hmm, does the loading occur from a save file or from the main menu? Try reinstalling the game, patching it to version 1.5, and then loading this mission from the campaign menu.
Тьма - это то, что позволяет смертным не забывать, как ярок бывает свет.
In reply to Grave
#22
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There's no save file available (
I'm trying from the main menu, I've reinstalled the game, tried different patches - it doesn't help. Maybe someone can share a save file for mission 3? I'll try loading it.
In reply to Grave
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#23
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I can send it to you via private message without any problems. I have version 1.5; if you have a different version, the individual save file won't work... I can also send you the ntdll.dll file; it might help.
Тьма - это то, что позволяет смертным не забывать, как ярок бывает свет.
In reply to Alan
#25
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Alan;88492
I can also send the ntdll.dll file, maybe it will help.
It might help if he has an absolutely identical Windows. But in general, a failure in a system library is a bad symptom that will definitely manifest itself somewhere else. Maybe the hard drive is failing, or maybe some little virus has caused problems.
In reply to Grave
#26
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It seems like the HDDs are healthy and there are no viruses, but it still crashes anyway, even from a save (

In reply to Grave
#27
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Yesterday, I was able to load this mission from the menu without any problems (I don't save). Even the "Archers Upgrade" ability, which shouldn't be in version 1.5, didn't cause any issues. If no one else has reported this bug, it probably means the problem lies with the hardware and/or the operating system. The chance of a faulty Heroes disc is very low. If the hardware is fine, you should try reinstalling the operating system.