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Hello!
I'm playing the regular official version (I haven't bought any expansions. I haven't played for a year. Now, when I enter the town screen, buildings may appear, or there may be a black and white checkered screen. Restarting sometimes solves the problem, sometimes it doesn't. Help, has anyone else encountered this?

If your game is on version 1.8.0 or lower (you can check this in the main menu or in the control panel), update it to 2.1.1. This should fix the problem.

When launching Heroes 6 version 2.1 in uplay and clicking "play," the game freezes with a black screen at the very beginning. I use the Task Manager to end the "Heroes 6 - not responding" task. In the window asking to close the program or close and search for a problem online, I click "close and search for a problem online." A message appears: "uplay - thank you for playing Heroes... playtime: 2 minutes." I launch the game again in uplay by clicking "play," and the loading process starts normally, and I can play. However, sometimes it takes three or four attempts to launch the game, but I then exit the system because the game doesn't appear in the Task Manager. The same problems occurred with versions 1.8 and 2.0. Windows 7 x64 Intel(R) Core(TM) i5-3450 CPU @ 3.10GHz Total memory: 8139 MB Video: AMD Radeon HD 7800 Series

I suspect the issue lies in the connection to the server. There are times when the game launches successfully on the first try.

On Win 8, the textures disappear and are replaced by a canvas of blue and white squares or just a blue glow. What a sight! What should we do, smart people?

/attachments/34438/> When I click on Campaigns or Load Game, the game crashes. I tried reinstalling the game, but it didn't help. Please assist me

Hello! I have a question – is it possible to restore a save file that was deleted through the game? I tried to restore it using Recuva and GetDataBack... but they don't restore the file!!! And another question... This was an Autosave file. I deleted it to watch the mission video again (otherwise, it loads the last save). The question is this: even if I deleted the autosave, why does the fourth mission of Dungeon load only one hero, Raialag (without Sor'shan), and at level 1??? Thank you in advance for your help!

Hello! I have a question regarding launching Heroes 6. It's a licensed version of Heroes 6 + the SoD expansion.
Previously, the game launched normally, connected to Conflux, and the dynasty progress was tracked. Everything was fine. Sometimes, the game would crash after an hour, but that wasn't a big deal.
Recently, I reinstalled Windows 7 to Windows 8. We upgraded some components in the computer. I installed Heroes 6 as before, and now I'm facing this problem:
The game launches, the initial splash screen (video) plays, the main menu background appears, and then a message about connecting to Conflux shows up. This is where the problem lies. It doesn't connect to Conflux and crashes with an error. The error message suggests closing the program. I click "close," Uplay thanks me for playing, and that's it.
I tried this: When the main menu with the Conflux connection message appears, I click "cancel," and the game remains functional. BUT, there are no saves, no dynasty progress, and I can't play the expansions; it's basically useless.
What should I do?

P.S. (
1. The Uplay client has been reinstalled several times.
2. The game has been completely reinstalled several times.
3. Both the Uplay client and the game have been reinstalled together several times.
4. The firewall and antivirus have been disabled.
5. The game has been launched as an administrator.
6. The settings have been set to minimum, default, and custom.
7. With Conflux open in the browser, I tried launching the game and connecting to the in-game Conflux.
None of the above methods have helped...)

!!! On the official website, on the Conflux page, I can log in to my profile and see all the saved dynasty progress !!!

check which version of the game you have.
It should be 2.1.1.
This is most likely the reason.
You need to patch it manually.

check which version of the game you have.
It should be 2.1.1.
This is most likely the reason.
You need to patch it manually.

Interesting... If the version is displayed in the menu in the lower right corner, then mine is 1.8.0...
Could you tell me where to find a good patch 2.1.1 for the licensed Russian version of the game?

if the game doesn't automatically update to the latest version, you can download it from these links and install it manually.
for the retail Russian version
for the digital Russian version

The game is a licensed copy (only Heroes 6 original, no expansions purchased). It logs into the account without any issues, but when I click "play," it takes a long time to load the save from the cloud server without actually starting the game, and then it "kicks" me out. And it mocks me with its "Thank you for playing!" -___-
Can you suggest how to fix this? Also, for some reason, in the list of games, it displays not just Might & Magic Heroes VI, but Shade of Darkness, which requires an activation code. I don't want to buy this expansion, but since it won't let me into the game, I'm wondering if they're trying to force me to buy it by disabling the game somehow? Or am I doing something wrong? I've reinstalled the game, but the problem persists. Maybe I should reinstall the launcher? How?

Try disabling synchronization in the client settings first.

Hello everyone, I bought the Might and Magic 6 Gold edition on plati.ru, downloaded it through Steam, and after installation, it installed Uplay and started updating it. Then, before each game launch, it started asking for my Uplay account login and password. I entered them, and Uplay simply closed without any action. I completely removed Uplay from my computer, which Steam had installed, and downloaded it from the official Ubisoft website. I installed it, logged in, added the game to Uplay, and started launching the game itself. After launching, the game crashes every time, even before it starts. I've reinstalled Uplay several times, but the game still crashes. What could be the problem? Thank you in advance.

The game has stopped syncing with the cloud service http://prntscr.com/547tfs. All DLCs are installed, and the game is patched to version 2.1.

I have a problem with the cursor in the game. The cursor sometimes jitters in the game. This happens especially when you open a Castle and try to move the mouse. It doesn't jitter as much in the main menu, but in the game, it works smoothly. I don't know what to do anymore.

Moderated: OFF-TOPIC in the message

And recently, I bought a licensed version with all the DLCs and thought that everything would be fine, but no, the same thing happens in the licensed version.
I'm playing on a laptop, the mouse is Logitech Wireless M560