Connecting to Conflux. — Technical Support

I_N

1/13/2012 5:38 PM UTC

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Marvin_Bear

Guys, I haven't been able to access the game for three days because of Conflux - connection failed, unable to establish a connection, please check your internet. However, my internet connection is fine. I remember having a similar problem in December, but it resolved itself after a couple of hours, and I was able to log in. But this time it's been three days... What should I do? Help!!

This issue starts after 4:00 PM Moscow time, when there's a huge influx of players on the website - that's when it crashes.
Until they install a more powerful server, it will keep crashing.

In reply to I_N

Marvin_Bear

1/13/2012 7:45 PM UTC

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I_N

this issue starts after 4:00 PM Moscow time, when there's a huge influx of players on the site – that's when it crashes.
it will keep crashing until they install a more powerful server.

Thank you for the information!

ВОНГОЛАР

1/15/2012 2:25 PM UTC

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I bought the game, installed it, and I'm generally satisfied. But as I play, a message pops up saying that you can't play without an internet connection... I started looking for how to fix this. When I found the "Connect to Network" button, I saw the message "(Log in to the game in online mode)." It seems like everything is normal, but where is this online mode? I went into the game folder and found the "Game" application. I launch it, and immediately something that looks like a download icon appears. Then it offers me to install something, and I agree. It does something, and after it finishes, a message pops up that shocked me: "Game Heroes 6 is not installed..." What should I do?

VasBul

1/16/2012 3:50 AM UTC

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Hello! Could you please tell me what a Conflux is and what it's for, and also, are there any campaigns after the introductory mission if you play as the Haven faction?

dublon

1/16/2012 4:57 PM UTC

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Hello everyone. Can anyone tell me why I suddenly need to re-enter my login and password, after which the save synchronization fails, and I end up in the "post-game report" – only 5 seconds long. Everything was fine before.

Added 3 minutes later
And Conflux is a clever system for protecting licensed versions – when playing online, the "big brother" sees you, and you get bonuses like weapons from the Dynasty and some missions that are only available in the online version. There are 4 missions for each faction in the campaign. It's a pity that it doesn't work properly.

In reply to VasBul

I_N

1/17/2012 9:05 AM UTC

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VasBul

Hello! Could you please tell me what a Conflux is and what it's for, and also whether there are any campaigns after the introductory mission if you play as the Haven faction?

The Conflux is used for various bonuses:
1. For playing online.
2. You get a super weapon - the Dynasty weapon - with different bonuses.
3. By completing additional quests in campaigns, you earn Dynasty coins, which can also be used to buy various items.

Read the FAQ for more information about the campaigns.

Serzoga

1/20/2012 3:56 PM UTC

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What needs to be done to establish a connection via Conflux? HELP!

Vazha

1/30/2012 11:09 AM UTC

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Help, I can't connect to the server. It says that the password is incorrect. I didn't even enter a password anywhere. And where should I enter it anyway?

In reply to Vazha

a.k

1/30/2012 3:03 PM UTC

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Vazha

Help, I can't connect to the server. It says that the password is incorrect. I didn't even enter a password anywhere. And where should I enter it?

If you have a licensed version, you need to register first (everything is as usual - login, password). I also had a glitch once - I logged into the game, and it also said the password was incorrect. I tried several times - without success. I logged in the next day - everything was OK, probably something was wrong with the server.

In reply to a.k

Vazha

1/30/2012 5:37 PM UTC

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a.k

If it's a licensed version, you need to register first (as usual - login, password), and in principle, I also had a glitch once - I log into the game and it also displays the wrong password, I tried several times - without success. I logged in the next day - everything was OK, probably something was wrong with the server.

And where do I register and enter the password? I bought the disc, it seems to be a licensed version.

In reply to Vazha

a.k

1/31/2012 6:03 AM UTC

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Vazha

So, where do I register and enter the password? I bought the disc, and it seems to be a legitimate copy.

If the disc is indeed a legitimate copy, then after installing the game, Ubisoft will prompt you to register when you launch it. Then you will need to enter the activation key, which should be in the box with the disc. If the key is not there, then this is one of the signs that you have a pirated version, and discussing pirated versions is strictly prohibited on this forum. Sorry.

DaBaePoH

2/9/2012 10:10 AM UTC

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Yesterday, the Conflux server was unavailable for 4 hours. Is there really a problem with it, or is there something we can do with the game client?

Победитель

2/9/2012 1:36 PM UTC

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DaBaePoH, please check the forum's main page, the latest news. It's also available in the "Heroes 6 - News" topic. It was also discussed in the "Heroes 6 - Discussion" topic. In any case, Conflux is already working.