Posts from A series of issues.

A VPN couldn't have been the cause of the block; it wasn't there before the block. I only installed it after I was no longer able to access the site, to report the issue.
This isn't the first time this has happened; it's the exact same issue. The site tries to load for a while and then displays "Error establishing a secure connection" or immediately "Access denied." I thought it would be resolved within a day, as it was last time, but it hasn't. So, I installed a VPN and wrote about it. My ISP doesn't know anything about this. They might be experiencing difficulties, but they won't tell me, and I highly doubt that they're suddenly having trouble with forum.heroesworld.ru. No other sites that I use regularly have been blocked; only this one stopped working overnight.

Perhaps you should check on your end. If the site isn't on the list of blocked sites by the RKN (Roskomnadzor), why are some users no longer able to access the site and are now using a VPN? Or, can you suggest something specific for me to check on my end?

Currently, the site is accessible from many locations; I verified this using another service.
In the last few weeks, we haven't received any notifications about the site being unavailable due to server issues.
I can suggest checking in real-time.
The next time you encounter an error, please message me on Discord, and we'll try to figure out what the problem is.

I don't have Discord. Even now, I can't access the site without a VPN.

Understood.

In that case, I can suggest trying to run a route check to the site with and without a VPN.

There are instructions here.

https://www.advantshop.net/help/pages/trassirovka-saitov

Let's compare the results and try to figure out whether there are any issues on the route without a VPN.

The site is hosted on Hetzner provider servers, access to which has been experiencing problems from some Russian operators in recent years due to blocks on certain subnets along the routes.


https://ntc.party/t/недоступность-hetzner/12845

Without a VPN. The VPN extension in the browser was disabled during the tracert.

The specified route indicates that the request is successfully reaching the server, at least during this check.

Try clearing the cookies in your browser that are related to the site and log in again without using a VPN.
Also, I would try logging in in incognito mode to rule out the possibility of browser extensions affecting the process.

The game doesn't save progress, but I tried deleting the saved data from the current session. I reset the router to factory settings, rebooted it to get a new IP address, disabled all extensions, used the standard Windows 10 antivirus, and set everything to the maximum as shown in the screenshot, but then I got the error "Error establishing a secure connection."

A strange error.

They say that on the website's side, it can only be due to certificate problems or outdated protocol settings, but the website has a current certificate, and everything is configured correctly according to the check, and it receives a high rating.

https://www.ssllabs.com/ssltest/analyze.html?d=forum.heroesworld.ru


https://www.perplexity.ai/search/prichiny-oshibki-oshibka-pri-u-7gZtur5qS3GY9gfQGsfDaQ


Try to verify what the AI says on your end.

Date and time were the first things I checked. I disabled the firewall and reset it to defaults. No other security software is installed. No proxy. Browser has no proxy. I deleted cert9. I didn't touch any settings. 13 There was a browser update, but on the old PC with Windows 7, a different browser version that hasn't updated yet also can't access the forum. Edge can't get in either. As for digging into certificates, I don't understand at all what's there or what it's for. That's all I've got.

Does the site open on a smartphone?

If possible, please record a video of your actions when the "Error establishing a secure connection" appears, and screenshots from the "Network" tab, which can be accessed by pressing CTRL+SHIFT+E in Firefox (it needs to be opened before the site loads, otherwise it will be empty, or open it and reload the page, which will be indicated in the tab itself).

In the screenshot you sent, the browser shows that a secure connection has been established, so the error contradicts itself.

It doesn't open from a smartphone. No video. At first it (safe mode) is installed, but then an error pops up.



I can't upload images here from the damn VPN extension.

I suspect the cause might be the default DNS servers provided by your internet service provider.



https://www.perplexity.ai/search/chto-oznachaet-oshibka-ns-erro-_0a5yLBgQmmqnr3gYSC25g

If you are using the default DNS servers from your internet provider, try using Google's DNS: 8.8.8.8 and 8.8.4.4, or Cloudflare's DNS: 1.1.1.1 and 1.0.0.1.

Here's a guide for Google DNS:
https://cloudparser.ru/wiki/google-dns

And here's one for Cloudflare:
https://one.one.one.one/ru-RU/dns/