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Major, Heroes is a special game. And its NON-fans will never buy it (this is my opinion, of course, unless the sixth installment is truly revolutionary). Therefore, in this case, the graphics will only affect one thing: not how many people will buy the game, but how many fans the game will find among its devotees.
Let's take the fifth installment as an example.
How many fans of Heroes I-IV accepted and bought the fifth installment?
And how many copies were sold in total?
Something tells me that the second number is an order of magnitude greater than the first (because I have repeatedly met people who started playing Heroes with the fifth installment).
Currently, the success of a game is evaluated only by the number of copies sold (the creator of SPORE admitted this personally). Therefore, the "success" of a game directly depends on advertising, i.e., if there is great PR, the game will be successful (a striking example: Lada Racing Lab).
Who is it easier to do PR for? That's right, casual gamers. And they need: great graphics and a simple game, everything else is not important at all.
Therefore, it is not profitable to make and release a high-quality game, because a lot of money is spent, and due to the fact that casual gamers may not accept such a game, sales will fall sharply. Consequently, it is much easier to make a mediocre product, sell it, make the next mediocre product, and so on.
By the way, here's a relevant link.
Good luck.
