Vlad
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An interesting conflict has arisen; to be honest, I didn't expect this from Adelaide...
When she was appointed, she was very kind and wanted everyone to be happy, but it seems things have changed now.
A few rules about coordinators:
Most of them are not explicitly stated.
1. Resolve all conflicts that arise with users, and do so peacefully, so that no one feels offended.
Usually, people contact you via ICQ or PM for these issues...
(at least, that's how people contacted me very often).
2. It's also not a good idea to ignore spam on the forum, and I disagree with Adelaide on this point. No one will force you to actively search for it, but when you read the forum, and you see a spam message, even if it's just a fleeting glance, you shouldn't ignore it.
3. Psychological stability.
This is something I lacked at the beginning, but since I was a pioneer, I didn't know about it. By psychological stability, I mean not succumbing to provocation. Otherwise, arguments start, like now.
Now, let's get back to our conflict. From my experience, I know that when you start actively cleaning up a thread from spam, there will always be a user who is unhappy about it and will create a thread accusing moderators and coordinators of deleting their "useful" message. But that's not always the case.
It's just that sometimes you don't want to argue, so you make some concessions.
Adelaide's reaction is understandable; you started expressing your complaints, and she defended herself. But that's what anyone would do.
Now, regarding the spam. As I understand it, the moderators and coordinators are being blamed for the spam on the forum. But please, it's not us who writes it in the threads. Of course, it will be deleted, but since the forum is large, it's not always possible to track down spam quickly. Draw your own conclusions.
Not everyone has a lot of free time to browse the entire forum... 400 messages a day is a lot.
When she was appointed, she was very kind and wanted everyone to be happy, but it seems things have changed now.
A few rules about coordinators:
Most of them are not explicitly stated.
1. Resolve all conflicts that arise with users, and do so peacefully, so that no one feels offended.
Usually, people contact you via ICQ or PM for these issues...
(at least, that's how people contacted me very often).
2. It's also not a good idea to ignore spam on the forum, and I disagree with Adelaide on this point. No one will force you to actively search for it, but when you read the forum, and you see a spam message, even if it's just a fleeting glance, you shouldn't ignore it.
3. Psychological stability.
This is something I lacked at the beginning, but since I was a pioneer, I didn't know about it. By psychological stability, I mean not succumbing to provocation. Otherwise, arguments start, like now.
Now, let's get back to our conflict. From my experience, I know that when you start actively cleaning up a thread from spam, there will always be a user who is unhappy about it and will create a thread accusing moderators and coordinators of deleting their "useful" message. But that's not always the case.
It's just that sometimes you don't want to argue, so you make some concessions.
Adelaide's reaction is understandable; you started expressing your complaints, and she defended herself. But that's what anyone would do.
Now, regarding the spam. As I understand it, the moderators and coordinators are being blamed for the spam on the forum. But please, it's not us who writes it in the threads. Of course, it will be deleted, but since the forum is large, it's not always possible to track down spam quickly. Draw your own conclusions.
Not everyone has a lot of free time to browse the entire forum... 400 messages a day is a lot.