They couldn't provide an answer on the "Wait for Me" show.

Judging by this collection, there should be one for WOG; it's listed. I can't say more specifically, but the error seems to indicate that a certain BMP image is missing, and I have no idea why. Maybe you should try installing a different version of WOG, an older one, for example; perhaps the necessary resources were removed over time. Or, conversely, you downloaded a WOG version that is too old, and you need a newer one.