Problem with playing the game in online mode. — Technical Support

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Stas Kuprin

19 years ago

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you need a key !!!!!!!!!!

Added 3 minutes later
:D Please help. The letters on my key are smudged, and I can't figure out what it says!!!:smile33:

In reply to Stas Kuprin

jagres

19 years ago

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:) You need to register on ubi.com.

Colonel Brute

19 years ago

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What I really don't understand is why they didn't implement a disconnect waiting feature in Heroes 5, like in all normal games. A single battle can sometimes take several hours, and as far as I know, not everyone has an internet connection that can handle that without interruptions. :smile27:

Кратон

19 years ago

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I have the same problem – my friend does too... I click on "Multiplayer," enter the code, and it says "incorrect network key."

Alan

19 years ago

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Do you have different and licensed game discs, and you haven't given them to anyone? If so, contact Nival's technical support about the non-working key.

NeK

18 years ago

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Even if I registered, how do I find out where to get the key?

Майор Вихрь

18 years ago

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The key is in the game box. (You take the disc out of the box and see a white piece of paper glued inside.) If the disc is pirated, forget about playing on Uplay.

In reply to Майор Вихрь

qwerty'k

17 years ago

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Help! I launch the game, click on Ubi.com, enter the key, but nothing happens, and it returns to the main menu. What should I do? (licensed disc).

qwerty'k

17 years ago

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Where can I download them?

Added 1 minute later
Where can I download them?

In reply to qwerty'k

SteN

17 years ago

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You can download the patches from the file archive, click here.

wor321

17 years ago

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Guys, can you explain what I should do? I log in to Ubisoft, enter my username and password, and it kicks me back out. Also, where do I need to register to play online? Maybe I'm just entering something wrong.