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13 years ago
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Sure, you can. Just remember to synchronize your save files before you leave.
13 years ago
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Hello everyone. I have a small but annoying problem. During the game, I experience freezes. This mainly happens when I am in a town and trying to buy or build something. I click the button to close the construction or purchase window, or even just to exit the town, and the game freezes immediately. The most interesting thing is that it doesn't happen in the same place every time, but rather randomly. I can play for 5 minutes and it freezes, or I can play for an hour and it freezes again. System: BIOS: BIOS Date: 02/20/12 10:25:10 Ver: 09.02 Processor: AMD FX(tm)-6100 Six-Core Processor (6 CPUs), ~3.3GHz Memory: 8192MB RAM Available OS Memory: 8174MB RAM Page File: 2460MB used, 13886MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 Card name: NVIDIA GeForce GTX 560 Ti Manufacturer: NVIDIA Chip type: GeForce GTX 560 Ti Display Memory: 4050 MB Dedicated Memory: 978 MB Shared Memory: 3072 MB Current Mode: 1920 x 1080 (32 bit) (60Hz)
In reply to kvazares
13 years ago
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Accept it, this problem is unsolvable.
In reply to kvazares
13 years ago
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Yeah... that's why I stopped playing. I switched to Win7, and it became impossible to play... Maybe the problem will disappear with Win8?
13 years ago
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Okay, I understand that arguing here is pointless, and the best course of action is to wait for a new patch. If this helps anyone, I've identified one rule to prevent crashes. When capturing a castle of a different faction, avoid using its advantages, specifically the level 2 market for buying or selling artifacts. Sometimes, entering a town by double-clicking it on the map can also cause a crash. It's better to enter the town with a hero. Occasionally, the game might freeze even in your own town, but this is rare. In my opinion, this problem appeared after a patch, but I don't know which one, as I installed the update as a whole. I used to play the game without any issues, and at that time, I didn't have the latest patch or the expansions. I can't say for sure if a previous patch also contributed, but that's not for me to decide. Currently, I've been playing for a couple of hours, and there haven't been any crashes. I'm playing according to these observations. If this helps anyone, I'm glad.
13 years ago
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Guys, I need urgent help. When I try to enter the game, it says there's no connection to the Conflux due to a lack of internet connection. What could be the problem? The game was purchased on Steam. When I try to enter the game, it says there's no connection to the Conflux due to a lack of internet connection, even though I do have an internet connection. What's going on?! Added after 1 hour 37 minutes: Now it seems to be working fine; it was probably due to internet instability that it couldn't connect. But now, in mission 1, when I attack the first Castle, everything freezes. The first time, it went through normally, but as soon as I hired some units, it froze. What could be the problem? Added after 7 hours 30 minutes: I'm tired of these disconnections; it happens when entering a Castle or when building something!!!
13 years ago
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Hey guys.
With a resolution of 1280x768, what settings will the game run on?
(Windows, most likely 8; 4 GB of RAM)

Thanks.
13 years ago
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Hello, I have a problem in the game. In the castle menu, there's a chessboard pattern instead of the usual interface elements, and nothing is displayed. The same thing happens on the map with some trees. This started after I repeatedly tried to connect to the Conflux. I managed to connect, and now the chessboard pattern appears in my castles, but before connecting to the Conflux, everything was displayed correctly. I'm using patch 1.8.
In reply to Koxa-
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13 years ago
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Koxa-
Hello, I have a problem in the game. In the castle menu, there's a chessboard instead of the usual interface, and nothing is displayed. The same thing happens on the map with some trees, but this started after I tried to connect to the Conflux several times. I connected, and now I have a chessboard in my castles, but before connecting to the Conflux, everything was normal. I'm using patch 1.8.

After patch 1.8, I also have a chessboard in the castle, but everything else is working normally.
13 years ago
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And again, it won't connect to the Conflux because of the internet!
In reply to Liiion
13 years ago
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Liiion
After patch 1.8, I also noticed a chessboard appearing in my castle, but everything else seems normal.
Is there no solution to this? Or will it be fixed in the next patch?
13 years ago
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As I understand it, the crashing issue affects those playing on Win7, and I've been experiencing it for a year, since the very first day of the game. What's especially frustrating is that I don't have much time to play, and when I finally do, I end up stuck because of the crashes. I haven't noticed any patterns in the crashes; they seem to happen randomly, possibly triggered by any mouse click. After each new patch, the crashes start happening very frequently, but the more I play, the fewer they become, until the next patch – and then the cycle repeats.

As for the chessboard, my situation is the opposite: it was present from the moment I installed the game until patch 1.8, and then it disappeared – now I just enjoy the views of the cities.
13 years ago
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What about connecting to the Conflux? Due to the lack of internet access.
In reply to Xo6ut
13 years ago
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All the issues with the Conflux eventually resolved themselves, the connection was restored – this is a periodic and temporary phenomenon, probably due to problems on Ubi's side; during the New Year holidays, the number of players increases sharply, and it seems the servers can't handle it.
13 years ago
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I haven't been able to connect to the Conflux for 2 days because I don't have internet access! It's annoying!!

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