Connecting to Conflux. — Technical Support

KefirX

7/18/2012 2:25 AM UTC

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Generally, this happens where a constant internet connection is required, like in Diablo 3. There are technical maintenance periods, and sometimes (rarely) it just kicks you out. So, it's never completely smooth. I only launch Skyrim through Steam, but it doesn't seem to require a constant connection, only that you log in.

Победитель

7/18/2012 5:40 AM UTC

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Ubi doesn't announce maintenance beforehand; that's the problem. They only apologize afterward for the errors.

Карты для Heroes of Might and Magic V
Цикл "Закадычные враги": "Особенное гостеприимство, "Супероружие", "Меж молотом и наковальней"
"Падение Шантири"

Кампания для "Кодекса Войны"
"Выбор Сагиттеля"

In reply to Победитель

Amko

7/18/2012 4:15 PM UTC

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Winner

It works again. But I think I'm starting to share the players' "mixed" feelings about this service. Does anyone know if the same thing is happening on Steam?

Personally, I don't have this issue in other Steam games. I probably should have bought the Steam version.

Правила форума
FAQ по Heroes VI
Форумная мафия

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KuKu

7/20/2012 1:54 PM UTC

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Deleting the file at this address helped me: C:\Windows\System32\drivers\etc

Specifically, the hosts.ICS file, and possibly also host.ICS (or something similar). There might be two of them. Just delete hosts and the previous one (it's essentially empty and the game might have been referencing it incorrectly). I hope this helps someone.

You can also check if your Ubisoft Launcher version matches the official website. I personally had to download it from their website because it didn't update automatically.

In reply to KuKu

Deill

7/21/2012 5:52 PM UTC

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Guys, can you help me out? I just bought Heroes 6, installed it, registered, and updated it. The game constantly connects to Conflux. I thought it might be an issue with the client or my computer, but a friend came over and logged in with his account and connected without any problems. What should I do?

Citonia

8/8/2012 10:51 PM UTC

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Hello everyone. There's an error loading the profile over the network – it occurs when connecting to the Conflux. I haven't played for a while, and now after reinstalling the Uplay patch, the Conflux is not working. All saves were online. What should I do? I heard about a new patch, but where can I find it, and will the saves be lost when I install it? Please help – I really want to finish the story.

Gerter

8/9/2012 12:47 PM UTC

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Citonia, the patches are downloaded automatically when you launch the game. I had the same problem – an error occurred while loading the profile. After downloading patch 1.4, everything worked fine.

Нет войне.

Citonia

8/10/2012 8:45 PM UTC

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Now I have a new problem. Nothing is being saved at all! I play all day, then save, and the next day all the old saves are there, and none of yesterday's saves are present. I'm already tired of playing the same thing over and over. What should I do?

In reply to Citonia

Firoks

8/11/2012 5:39 AM UTC

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Citonia

Now I have a new problem. Nothing is being saved at all! I play all day, then save, and the next day all the old saves are there, and none of yesterday's (I'm already tired of playing the same thing over and over. What should I do?

Disable cloud synchronization in Uplay.

nik_174

8/15/2012 4:48 AM UTC

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Good afternoon!
Problem: First, the game was installed on one computer, everything was fine, I played through some part of the story..., then I bought another computer, installed the game, logged into my Uplay profile, and when I launch the game, I can't connect to Conflux! What should I do???

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Gerter

8/15/2012 9:58 AM UTC

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nik_174
Please patch the game to at least version 1.4.

Нет войне.

In reply to Gerter

nik_174

8/16/2012 8:03 AM UTC

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Thanks, I'll give it a try!

Added after 4 hours and 22 minutes
Patched to version 1.4, but there are no changes!

Gerter

8/16/2012 9:18 AM UTC

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That’s strange, it helped me. Try updating to the latest version.

Нет войне.

In reply to Gerter

nik_174

8/16/2012 9:35 AM UTC

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I will continue updating...
Another question! If it's possible to connect, will I need to transfer saves from another computer to the game folder, or will it work without that?

In reply to nik_174

Победитель

8/17/2012 4:32 AM UTC

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nik_174

I'll continue to update...
Another question! If it's possible to connect, will I need to transfer saves from another computer to the game folder, or will it work as is?

If synchronization in uPlay works, they will be automatically downloaded when you log into the game with the same account on another computer. However, given how glitchy and slow this system is, I would recommend disabling it and transferring saves manually.