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Technical Support
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In reply to Klivren
Offline Sailor
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Klivren
We don't speak the language, so we would have asked the support team. If you just want to play, use the pirated method.

Well, the forum says it won't work until January 9th.
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In reply to Sailor
Offline celestial_warrior
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Exactly the same problem, "Service not found." As far as I understand, this started for everyone around January 7th, somewhere between 3:00 PM and 4:00 PM?
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In reply to celestial_warrior
Offline Grey_SkiF
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celestial_warrior
I'm having the exact same problem, "Service not found." I understand that this started happening for everyone around January 7th, sometime between 3:00 PM and 4:00 PM?

Approximately. The official game forum, which is currently under reconstruction, will reopen on the 9th. The support page mentions our problem, but it's dated the 3rd. I haven't found any other information online besides this forum.
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In reply to Sailor
Offline Sailor
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It's already working.
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Offline Firoks
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How many people play online battles in Heroes 6, Steam version or the version from Buchka?
P.S. I'm interested because I have the Deluxe version from Steam for 900 rubles, which included 4 heroes: Svetlana, Kraal, and 2 other heroes, as well as 2 staves: the Staff of Eight Virtues, Aschi, and the Staff of Purification.
And I also have the simple Jewel version from Buchka with a nearly completed campaign and many unlocked Dynasty weapons.
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Offline #Filin#
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Please advise. When launching the game and after it finishes, the loader complains that it is impossible to synchronize saves. Is there a solution to this? This issue has been resolved, but there is another question: is synchronization not about importing saves from the network to the computer so that you can play offline even without a connection? How can I save at least one, the latest save, so that I can continue playing even without a connection to the server?
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Offline Skull
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Generally, I'm also curious about what synchronization does, or rather, where the save files are stored first – on the PC or on the server?
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Offline leksa
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Guys, I need your help!!!
Irina absolutely refuses to teleport using the basic town portal. This started on the previous map, "Defeat and Victory." I somehow managed to complete the campaign, thinking it was a map bug! But in this mission, she refuses to teleport again! With an upgraded portal, there are no such problems. Other heroes teleport normally. The problem is only with Irina!
It's impossible to play like this! Help! Has anyone else had the same problem???:smile35: :smile35: :smile35:
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In reply to leksa
Offline I_N
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leksa
Guys, I need your help!!!
Irina absolutely refuses to teleport using the basic town portal. This started in the previous map, "Defeat and Victory." I somehow managed to complete the campaign, thinking it was a map bug! But in this mission, she refuses to teleport again! With an upgraded portal, there are no such problems. Other heroes teleport normally. The problem is only with Irina!
It's impossible to play like this! Help! Has anyone else had the same problem???:smile35: :smile35: :smile35:
How many movement points did Irina have left when she entered the town from which you want to teleport?
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In reply to I_N
Offline leksa
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Of course, that was the first thing I looked at. This is already my 14th map...
I've already tried everything I could. And I spent the whole day waiting to start from scratch, teleporting and removing all the hero's army so that I could send him alone and reload the game a million times. But Irina doesn't care. She doesn't want to jump from castle to castle.
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In reply to leksa
Offline I_N
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leksa
Of course, that was the first thing I looked at. This is already my 14th map...
I've already tried everything I could. And I spent the whole day waiting to start from scratch, porting and removing the entire army from the hero, just to send him alone and reloading the game a million times. Irina doesn't care. She doesn't want to jump from castle to castle.
The only thing left is to replay.
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In reply to I_N
Offline leksa
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As if that would change anything...
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In reply to leksa
Offline I_N
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will fix
bugs of this kind usually do not repeat when replaying the scenario.
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In reply to I_N
Offline leksa
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So, should I start Irina from the first map?
And if I don't replay, will this bug haunt me until the end of the game???

P.S. I replayed it. The bug is still there.
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In reply to Supric
Offline Deimos
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Problem with remembering login credentials on Ubisoft: every time I launch the game, I have to enter my login/password, regardless of whether the "remember me" checkbox is selected. Can you suggest a solution? Game: licensed version from Jewel, OS: Win7 64-bit.
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