Ask your question here if you can’t find the answer in the FAQ. — Technical Support

Magicmaker

10/14/2011 8:17 AM UTC

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MHvost Hmm... it's all very strange.
Thank you very much for the tip, I'll try it tonight.
Did you download this patch from the same forum (the one the link leads to)?

In reply to Magicmaker

The_Tsar

10/14/2011 8:24 AM UTC

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patches are installed automatically.

In reply to Magicmaker

MHvost

10/14/2011 8:24 AM UTC

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Magicmaker

MHvost Hmm... it's all strange.
Thank you very much for the tip, I'll try it in the evening.
And did you download this patch from the same forum (the one the link leads to)?

Yes. Specifically, this one:
http://www.mediafire.com/?zofu7yqvb2imxjb

I have an HP laptop (processor: Core i3), video card: Intel HD chipset.
I understand that this doesn't meet the developers' requirements, but I don't understand why a strategy game needs to be made for expensive video cards...
By the way, regarding the lag at the beginning of the game, they suggested setting all the graphics settings to minimum, but it doesn't save me from the flickering cursor and lag :(

In reply to Magicmaker

Nanaki

10/14/2011 10:42 AM UTC

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Magicmaker

I encountered a problem:
Error when launching Heroes 6 (licensed version) on Nvidia GeForce GT 440:
- you launch the game / it starts searching for updates / the UbiSoft launcher screen appears / the client is logged in, everything is okay / you click the "play" button / a picture appears in the center of the screen, the game loads, then a black screen for about 10 seconds, then it crashes to the desktop and that's it! The application is still in the task list, but it doesn't respond...

I have the same problem, but with a different video card, an integrated Intel i3 2100. Black screen, then you can briefly see a message from Windows saying that the drivers were "crashed" (I don't remember exactly what it says) and restored by Windows.
I tried updating the drivers, but that didn't help.
At the same time, the game works on my laptop, but there are lags and cursor flickering, which is also quite annoying...

elizbar1967

10/14/2011 11:12 AM UTC

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The patch will be compatible with laptops. Currently, it seems like everyone with a laptop is experiencing glitches.

ArkanaiN

10/14/2011 1:45 PM UTC

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Guys, I read the thread, but I still don't understand what a DLC code is.

In reply to elizbar1967

The_Tsar

10/14/2011 1:49 PM UTC

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what do laptops have to do with it – the problems are widespread!

only a few people don't have any problems at all – and it's unclear why!

Magicmaker

10/14/2011 2:30 PM UTC

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It still doesn't work...
I downloaded this patch, extracted it to the game folder, and now, right after launching, Windows displays "The program has stopped working. The problem caused the program to stop working" and that's it (((

I figured it out: I downloaded the patch for DirectX 10 - Windows no longer complains, but the game still doesn't launch, just like before installing the patch :( That's a bummer.

Tkaraion

10/14/2011 2:37 PM UTC

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Good day.
I purchased the enhanced edition of M&M 6 on Steam.
To get the additional content, I didn't even have to enter anything extra – all the bonus heroes, artifacts, and maps were already available.
Many people here are complaining about performance issues. That's strange; I don't experience any slowdowns on my far-from-top-of-the-line machine. I'm playing with the settings at maximum, except for anti-aliasing and shadows, which are set to minimum.
The flashing cursor is a problem, yes, and it's annoying. But thankfully, it only flashes in the menu. I also noticed something strange in the menu: the game periodically freezes, stopping responding to any actions, about every 5-10 minutes. It recovers after about 10 seconds. However, there are no lags, no flashing cursor, and no freezes in the game itself.
I was very amused by a bug (I sincerely hope it's a bug) with the sound: if you speed up the animation of unit actions in the options, the sounds also speed up, and the units start squeaking and chirping.
Another bug, which is very unpleasant for me. After some time, the game stops responding to the keyboard. Hotkeys for "defend" or "wait" simply don't work. It's not that terrible, but it's incredibly annoying. It's fixed by restarting the game.

These are my impressions of the technical aspects after the first 5 hours of playing.
Overall, when the 5th installment was first released, it was a much more pathetic sight than the 6th. It's just a shame that we'll have to wait half a year before we can play the game comfortably, while they continue to polish it.

In reply to Tkaraion

The_Tsar

10/14/2011 2:59 PM UTC

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I'm switching to a disc – I'm getting it through Steam... this is already the umpteenth comment saying that there are no problems when playing through Steam.

Ksardex

10/14/2011 3:48 PM UTC

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Problems I encountered:
1. Flickering cursor that cannot be resolved by changing settings, applying a patch, or updating drivers.
2. A script in the first mission of the Necropolis campaign did not work. In the quest where you need to activate the burial sites, after activating 3 of them (under the city near the exit from the dungeon, center bottom on the map), it says "visited," but it is not counted as completed in the quest.
3. Character dialogue is occasionally interrupted.
4. After the patch (downloaded automatically through the Ubisoft launcher), the names of the added maps are in English.
5. When creating a hero in Dynasty mode, it is not possible to use a Russian font.

Overall, I hope these problems will be resolved in the next patch.

Lazy_coma

10/14/2011 4:15 PM UTC

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I solved all my problems (the launcher wouldn't start, the cursor was flickering) by reinstalling the system. That's what I wish and advise you to do as well.

In reply to Ksardex

Klivren

10/14/2011 4:29 PM UTC

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Ksardex

Problems I encountered:
1. Flickering cursor that cannot be fixed by changing settings, patching, or updating drivers.
2. A script in the first mission of the Necropolis campaign did not work. In the quest where you need to activate the burial sites, after activating 3 of them (under the city near the exit from the dungeon, center-bottom on the map), it says "visited," but it is not counted in the quest.
3. Character dialogue is periodically interrupted (I mean the voice acting).
4. After the patch (downloaded automatically through the Ubisoft launcher), the names of the added maps are in English.
5. When creating a hero in Dynasty mode, it is not possible to use a Russian font.

Overall, I hope the problems will be resolved with the next patch.

It will never be possible to write a hero's name in Russian when creating one in Dynasty mode, as this name is displayed during duels. The voice acting will only be fixed in expansions, although there is hope for patches.

In reply to Magicmaker

Marvin_Bear

10/14/2011 4:41 PM UTC

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Magicmaker

It still doesn't work...
I downloaded this patch, extracted it to the game folder, and now, right after launching, Windows displays "The program has stopped working. A problem caused the program to stop working" and that's it (((

The same thing happened to me; the patch didn't help. Here's what it says:

Description:
The error caused the program to stop interacting with Windows.

Problem signature:
Problem event name: AppHangB1
Application name: Might & Magic Heroes VI.exe
Application version: 1.1.0.0
Application timestamp: 4e85f0ac
Hang signature: 82ca
Hang type: 2048
OS version: 6.1.7601.2.1.0.768.3
Language code: 1049
Additional hang signature 1: 82cab6956626b9a2314f36e8e3c0cb14
Additional hang signature 2: adc7
Additional hang signature 3: adc7c184abe80134a4e3a8bae56a4d94
Additional hang signature 4: 82ca
Additional hang signature 5: 82cab6956626b9a2314f36e8e3c0cb14
Additional hang signature 6: adc7
Additional hang signature 7: adc7c184abe80134a4e3a8bae56a4d94