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Error when launching Heroes 5 on an Asus laptop.

Technical Support
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Offline surag
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Posts: 1
#1
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Error when launching a mission or campaign in Heroes 5 on a laptop
Asus A6500U. I don't understand what the problem is. Video card: Sis M760GX (128 Mb), memory: 2*256. Is there anything I can do?
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Offline Alan
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Posts: 1,711
#2
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I think the video quality is a bit lacking. It ran smoothly on my Asus laptop.
Тьма - это то, что позволяет смертным не забывать, как ярок бывает свет.
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Offline Cache
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Posts: 5
#3
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Hello, I need help from an expert.
The game starts, I can navigate the menus, etc.
When selecting a mission or... when choosing it, during the mission loading process, near the end of the loading bar, it crashes and displays an error. I think it's likely related to DirectX 9.0c.
Computer specs: laptop, 512MB RAM, Pentium 4 1.7, 128MB graphics card, DirectX 9.0c is installed and seems to be working, at least on other games, like NFSMW.
Please help!
I really want to play Heroes 5 on my laptop.
Thank you in advance.
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Offline Rean
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Posts: 493
#4
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install DirectX from the disc
Rean's Ghost :smile24:
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Offline Cache
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Posts: 5
#5
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Rean, that's how I installed it, and I also uninstalled WinZip, etc.
It still doesn't help!
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Offline RomaShSh
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Posts: 1,084
#7
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Cache;23527
Good afternoon, I need help from a specialist.
I can enter the game, navigate the menus, etc.
But when I select a mission or... when I'm selecting it, during the mission loading process, at the end of the loading bar, it crashes and displays an error. I think it's most likely related to DirectX 9.0c.
My computer specs: laptop, 512MB RAM, Pentium 4 1.7, 128MB graphics card, DirectX 9.0c is installed and seems to be working, at least on other games, for example, NFSMW.
Please help!
I really want to play Heroes 5 on my laptop.
Thank you in advance.


So, it's not a system issue... Most Wanted is more demanding... the problem is probably with a driver or simply incompatibility!
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In reply to RomaShSh
Offline Cache
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Posts: 5
#8
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Rean, thanks for your help, I read it, it's great, but there's a problem, I can't download the tweaker. If it's not too much trouble, could you send it to my email: [email protected]
http://www.heroes-clan.ru/content/fi...k/h5_tweak.rar
HUGE thanks!
I was already losing hope that it would work on my computer! But your link to the topic gave me hope! ))
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Offline Rean
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Posts: 493
#9
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sent.
And to say thank you, there's a button under the message – I approve. You should click that instead of writing in the messages :)
Rean's Ghost :smile24:
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Offline Cache
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Posts: 5
#10
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Thanks, I'll try it out today! I'll let you know the result tomorrow.
I've sent it to your email; please forward the tweaker to another address if it's not too much trouble! THANK YOU!
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Offline RomaShSh
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Posts: 1,084
#12
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Rean;23983
sent.
and to say thank you, there's a button under the message – I approve. you should press that instead of writing in messages :)


Just to boost their reputation!!:D :D

This isn't really relevant, but Heroes 5 runs on 669 MHz, which is unbelievable!
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In reply to RomaShSh
Offline Cache
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Posts: 5
#13
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Rean, it's all very sad, but I think I've figured out the program, but the game still crashes! and it always happens at the same spot. Now I don't even know, maybe my laptop is just not compatible with this game ((
Although yesterday I installed Varic 3, set it to maximum, and it ran smoothly, as well as NFS and other racing games (((
P.S. If anyone has any ideas about Heroes, please let me know! Thank you in advance.
Rean - thank you for your help!
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Offline HwKeeper
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Posts: 1,704
#14
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The following is written on the box of the licensed DVD:
Supported video cards:
NVIDIA GeForce series 3/4/FX/6 (GeForce 4MX is not supported)
ATI Radeon series 8500/9000/X Matrox Parhelia

Correct operation of the game on laptops with the specified video cards is not guaranteed. The game is also not guaranteed to work on any other cards besides the ones listed.

If you read ReadMe.txt, it says the following:
Technical support for the game is provided by the company "1C", e-mail: [email protected] . By registering the game, you can use the hotline services of the "1C" company. By calling (095) 288-99-01 from 9.30 to 18.00 or writing to [email protected] , you can always
count on a qualified answer to any question related to the game.

So, maybe they can help there, although they honestly wrote that the game's operation is not guaranteed.
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