Problem connecting to ubi.com (kicks me back to the main menu). — Technical Support

Registered: 7/27/2006

Posts: 7

#1 7/27/2006 9:21 AM UTC

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Help with playing online: after registering, I enter my nickname and password in the game, then click OK, and it kicks me back to the main menu, and that's it :(
I don't know what to do; I even installed all the patches, but it still doesn't help.

Registered: 7/21/2006

Posts: 29

#2 7/27/2006 9:42 AM UTC

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This section was created specifically to avoid creating a multitude of threads like ("Please help"). If you want to create a new thread here, do so in the following style: "Error when launching Heroes 5 on GeForce 6600" - approximately in that style.

Regarding the topic:
How long has this been going on? It might just be a temporary issue.

Лишить желают радости счастливцев
Несчастные, что знали много бед
Глаза летучей мыши днём не видят,
Ужель виновно в этом солнце? Нет!

In reply to Змей_Горыныч(c)

Registered: 7/27/2006

Posts: 7

#3 7/27/2006 9:58 AM UTC

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It's always been like this – whenever I try to log in to ubi.com.

In reply to -HunTeR

Registered: 6/19/2006

Posts: 489

#4 7/27/2006 11:17 AM UTC

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Are you registered on the Heroes of Might and Magic forum?

Rean's Ghost :smile24:

Registered: 7/27/2006

Posts: 7

#5 7/27/2006 11:23 AM UTC

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I just want to connect to the ubi.com server, but it keeps kicking me back to the main menu.

In reply to -HunTeR

Registered: 1/17/2006

Posts: 1,285

#6 7/27/2006 11:42 AM UTC

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-HunTeR;21932

I just want to connect to the ubi.com server, but it keeps kicking me back to the main menu.

Try registering with a different nickname and in a different browser. Although, I think the problem is with the game.

www.disciples3.net - Лучший портал о Disciples 3 Renaissance

Все что вы хотели знать о Heroes 3 на www.homm3.net

In reply to ***JOKER***

Registered: 1/23/2006

Posts: 1,991

#7 7/27/2006 11:47 AM UTC

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Or maybe it's just a bad connection? Sometimes the game crashes because of that!

С уважением, Vlad

HeroesWorld: В контакте
http://vk.com/heroesworld

Registered: 7/27/2006

Posts: 7

#8 7/27/2006 11:55 AM UTC

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I have ADSL.

Added 2 minutes later
I registered in Opera or Mozilla, I don't remember anymore.

Registered: 1/17/2006

Posts: 1,285

#9 7/27/2006 12:04 PM UTC

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Maybe you don't have a license? Although that's unlikely, you wouldn't have a key then... That's strange...

www.disciples3.net - Лучший портал о Disciples 3 Renaissance

Все что вы хотели знать о Heroes 3 на www.homm3.net

In reply to -HunTeR

Registered: 1/23/2006

Posts: 1,991

#10 7/27/2006 12:04 PM UTC

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-HunTeR;21945

I have ADSL

I registered in Opera or Mozilla, I don't remember anymore.

Then it's probably just a glitchy server on Ubisoft's end....

С уважением, Vlad

HeroesWorld: В контакте
http://vk.com/heroesworld

In reply to Vlad

Registered: 6/19/2006

Posts: 489

#11 7/27/2006 12:08 PM UTC

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or the game is glitching. Try reinstalling it.

Rean's Ghost :smile24:

Registered: 7/27/2006

Posts: 7

#12 7/27/2006 12:35 PM UTC

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We both bought licensed copies of the game for 350. My friend has the disc; I'll probably try reinstalling it to see if that helps.

Registered: 7/27/2006

Posts: 7

#13 8/2/2006 6:59 AM UTC

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I reinstalled the game, but the same problem persists. Could it be because my nickname is too long?

Registered: 7/27/2006

Posts: 7

#14 8/3/2006 10:59 AM UTC

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Maybe the problem is with Windows, can you suggest what I should do? I want to play online.

Registered: 6/19/2006

Posts: 489

#15 8/3/2006 11:11 AM UTC

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reinstall both Windows and Heroes.
it usually helps in нестандартных situations.

Rean's Ghost :smile24:

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