Integrated graphics card. — Technical Support

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oli4

18 years ago

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Help, I'm not very good with computers. We bought a laptop with Vista Home. I installed Heroes, but as soon as the campaign starts loading, it crashes back to Windows with an error (just "error"). Could it be because I have an integrated video card?
Thank you in advance.

Amko

18 years ago

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Possibly. Officially, Heroes does not support embedded video. I would advise updating the drivers for the motherboard.

In reply to Amko

Wistrit

18 years ago

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I also have an integrated video card (although it's not a laptop), but everything works perfectly, from Heroes 1 to Heroes 5. I have Windows XP. Maybe the problem is with Vista?

Майор Вихрь

18 years ago

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By the way, the developers also don't guarantee that the game will run correctly on laptops. And here, there's also an integrated video card.

The problem might also be with Vista, but it's unlikely. If anyone knows how to solve the problems with launching the game on Vista, please describe it :)

The only advice, as Nazgul already said, is to update the drivers and try reinstalling the game.

Boris K

18 years ago

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If you are using version 1.0 of Heroes, patches might help. Version 1.0 does not work on some types of video cards.

oli4

18 years ago

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Thank you! I'll try updating the drivers... and I'll check the Heroes version...

C13

18 years ago

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What chipset do you have? You could try lowering the resolution; sometimes that helps, and you could also try tweaking the video settings.

oli4

18 years ago

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Reporting: I updated the drivers for the video card and reinstalled the operating system on Windows XP. Now everything works!

Amko

18 years ago

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Since you asked... the game works perfectly on Vista, at least on the latest versions. And of course, you still need to install DirectX 9 separately, even though Vista already has DirectX 10.