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Posts from Problems with access from Russia / "Error establishing a secure connection". Auto-translated

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#1
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TL;DR;
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It turned out that the site is experiencing access issues through some Russian internet providers.

The issue has been widely discussed here and there is no particular solution other than using a VPN.
Also, based on feedback, the issue may resolve itself, but it can also reappear.

https://ntc.party/t/недоступность-hetzner/12845

Possible browser errors:

- Error establishing a secure connection
- Unable to access the site
- ERR_NAME_NOT_RESOLVED
- ERR_CONNECTION_TIMED_OUT
- DNS_PROBE_ERROR
- DNS_RROBE_FINISHED_BAD_CONFIG

According to checks by third-party services, the HeroesWorld server is configured correctly, is not on any official blocklists, and receives a high security and encryption rating.

/attachments/76838/

External availability checks show that the site is accessible from many locations, but not from all — some Russian locations are problematic.




https://monitorus.ru/check/218137HpNy/


https://ping-admin.ru/free_test/result/17687232490110571d9v976557c63g79.html








At the moment, there are two workarounds if you are experiencing difficulties accessing the site.
  1. If it's a provider DNS issue, in this case the site may not open at all through the provider's channel.
    In this case, setting up public DNS servers from Google or CloudFlare may help.

    Instructions for Google DNS:
    https://cloudparser.ru/wiki/google-dns

    Instructions for CloudFlare:
    https://one.one.one.one/ru-RU/dns/

  2. If the site can open, but there are failures, connection drops during data transfer and subsequent requests to the server.

    If the provider is not willing to deal with the issue and fix the route, which is most likely, then in this case only using a VPN can help.

    A selection of tested free VPNs through which it was possible to open the forum, leave a message, and upload a test attachment. Availability was tested using ping-admin.com 
    NameAvailability in Russia (opening the site from which you can download this very VPN does not relate to the quality of the VPN itself)
    Browsec VPN
    73 out of 74 test locations (99%)
    Planet VPN

    42 out of 74 locations (56%)

    Proton VPN

    19 out of 74 locations (25%)

    HotspotShield VPN


    16 out of 74 locations (22%)

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#2
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Proton VPN is blocked in Russia. Even if you download the program from a third-party resource, you won't be able to create an account. I had to use another VPN (a browser extension) to access the Proton VPN website and register. After entering my login and password in the program, nothing happens for a long time, and then a window appears with options for troubleshooting hypothetical problems.
In reply to Mооnst@r
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#3
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Mооnst@r
Proton VPN is blocked in Russia. Even if you download the program from a third-party resource, you won't be able to create an account. I had to use another VPN (a browser extension) to access the Proton VPN website and register. I entered my login and password in the program, and nothing happened for a long time, and then it displayed a window for solving hypothetical problems.
Okay, so it also depends on the provider. I accessed the Proton website from Moscow and St. Petersburg IPs, and everything opened and downloaded.
In any case, thank you for informing me; I'll look for a more accessible VPN in Russia since this one is also partially unavailable.

I'll update the main post later when I've tested a couple of new VPNs.
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#4
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With Planet VPN I managed to log in and even upload a small file from my computer to the forum. Compared to a regular browser extension (couldn't upload an image), this works fine, though not without issues: sometimes sites load slowly, not everything loads, and "connection timed out" occurs. Though other extensions might also be affecting it.

P.S. It's been working like this for an hour without any registrations. Though, I don't know how long this will last.
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