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Posts from Problems with access from Russia / "Error establishing a secure connection".

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7 months ago
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TL;DR;
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It has been found that the site is experiencing access problems through some Russian internet providers.

The problem was widely discussed here and there is no particular solution other than using a VPN.
Also, the problem may go away on its own, according to reviews, but it may also reappear.

https://ntc.party/t/недоступность-hetzner/12845

Possible browser errors:

- Error establishing a secure connection
- Unable to access the site
- ERR_NAME_NOT_RESOLVED
- ERR_CONNECTION_TIMED_OUT
- DNS_PROBE_ERROR
- DNS_RROBE_FINISHED_BAD_CONFIG

According to checks by third-party services, the HeroesWorld server is configured correctly, is not in any official blocklists, and receives high ratings for security and encryption.

/attachments/76838/

External availability checks show that the site is accessible from many locations, but not all; some Russian locations are problematic.




https://monitorus.ru/check/218137HpNy/


https://ping-admin.ru/free_test/result/17687232490110571d9v976557c63g79.html








Currently, there are two workarounds if you are experiencing difficulties accessing the site.
  1. If this is a DNS problem with your provider, in this case the site may not open at all through that provider's channel.
    In this case, installing public DNS servers from Google or CloudFlare may help.

    Instructions for Google DNS:
    https://cloudparser.ru/wiki/google-dns

    Instructions for CloudFlare:
    https://one.one.one.one/ru-RU/dns/

  2. If the site can be opened, but errors and connection interruptions occur during data transfer and subsequent requests to the server.

    If the provider is unwilling to address the problem and fix the route, which is most likely, then using a VPN may be the only solution.

    A selection of tested free VPNs through which it was possible to access the forum, post a message, and upload a test attachment. Availability was tested using ping-admin.com
    NameAvailability in Russia (opening the site from which you can download this VPN does not reflect the quality of the VPN itself)
    Browsec VPN
    73 out of 74 test locations (99%)
    Planet VPN

    42 out of 74 locations (56%)

    Proton VPN

    19 out of 74 locations (25%)

    HotspotShield VPN


    16 out of 74 locations (22%)

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7 months ago
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Proton VPN is blocked in Russia. Even if you download the program from a third-party resource, you won't be able to create an account. I had to use another VPN (a browser extension) to access the Proton VPN website and register. After entering my login and password in the program, nothing happens for a long time, and then a window appears with options for troubleshooting hypothetical problems.
In reply to Mооnst@r
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7 months ago
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Mооnst@r
Proton VPN is blocked in Russia. Even if you download the program from a third-party resource, you won't be able to create an account. I had to use another VPN (a browser extension) to access the Proton VPN website and register. I entered my login and password in the program, and nothing happened for a long time, and then it displayed a window for solving hypothetical problems.
Okay, so it also depends on the provider. I accessed the Proton website from Moscow and St. Petersburg IPs, and everything opened and downloaded.
In any case, thank you for informing me; I'll look for a more accessible VPN in Russia since this one is also partially unavailable.

I'll update the main post later when I've tested a couple of new VPNs.
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7 months ago
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With Planet VPN, I was able to access the forum and even upload a small file from my computer. Compared to a regular browser extension (where I couldn't upload an image), this is a good result, although not without issues: sometimes it takes a long time to load websites, it doesn't load everything, and you get a "connection timeout" error. However, other extensions might be affecting it.

P.S. It works like this for about an hour without any registrations. I'm not sure how long it will last, though.
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