Ethereal
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That's why it's so easy to spot you Russians among the other foreigners visiting our Chinatown (and our Asia in general). By the sour look on your face, devoid of any trace of happiness. Or at least, any trace of a smile.
In the service industry, everything is based on the principles of hypocrisy, as outlined in Carnegie's works. In the West, this has become one of the aspects of life and behavior, but in our country, no one has read Carnegie, and businesses simply copy the behavior patterns from the West, while our mentality remains the same.
Zadornov wrote back in 1990:
The first shock for me was the faces of the people there. Imagine, they walk the streets and... smile. And I arrived with my worldview, and I was shocked by their smiles! Okay, the stewardess smiled - I thought she was flirting with me, but when the second, third American woman did the same, I realized that something was wrong with me. And the main thing is, you don't know what to do in response. I can't smile for 24 hours - Soviet people don't have the right facial muscles developed! I tried - by the evening, my smile gets stuck, it twists, and it turns into the smile of a mortally wounded person.
And it's still the same, in most cases.