Online tournament: The best hero.

Dear tournament participants, please consider the situation with Kamikaze-Tim and Pankratov-Sfef. These pairs were unable to play their first-round matches on time. How many points should I award to these players?

If neither pair even tried to negotiate, then 0 points for everyone! If at least one of them wrote that they were ready to play and were waiting for their opponent, then award a technical victory to that player...