Online tournament: The best hero.

Regarding heroes – heroes like Jelu are banned by default.
Regarding the town – I disagree, I really enjoy playing as Fortress, no matter who I'm playing against... and playing as Tower is generally fun.

It depends on who made the map. On standard maps, he is banned. But you can easily allow him in the options. And when playing as Dungeon, Shakti seems to have a hundred starting Troglodytes, so he should be banned too.