So, regarding the situation with Bubucha and LuckyGeorge, I see it this way: the player whose turn it was when the crash occurred, i.e., Player 1, should load the game. If the other player doesn't agree with this decision, they can forfeit; no one is forcing them to play. These situations bother me because (some players, and this isn't the first time) if you're so distrustful for some reason, why even play Heroes in the first place? It's surprising how we used to play without corrupted saves and without these kinds of disputes. If a player is cheating in online play and you're sure of it, gather evidence and send it to the admins; there's absolutely no need to bother them or the organizers. Mr. LuckyGeorge, put aside your prejudices and continue the game by loading Bubucha's save.
P.S. I experience these crashes every other game, and it never occurred to me to ask someone to load my save. I think this is disrespectful to the opponent!