As you yourself said, don't lump everyone together. For example, in my case, there are more games, and I try to choose stronger opponents, and quite often such finals result... so the question is quite relevant.

Regarding the "the" map, I don't even know how to talk to this client anymore, who no one supports, but he firmly believes that he is right and that there is no difference between a mirrored map and a regular map - he doesn't know (and why should he bother figuring it out when, in his opinion, everything has its own purpose). You need to improve as a player first before making such statements... you are currently incompetent.