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Here's a similar issue, by the way – when attacking a Castle, sometimes the game just gets stuck on a black screen. You can hear the unit sounds and the music, but the screen remains black.
I'm playing with the Conflux expansion, version 2.1.1, and I have all the expansions purchased. This is the Ubisoft version (not Steam).
It's good that it doesn't happen often, but it still occurs occasionally.