Couldn't you just write "good" and "bad" directly in the message with the setting, above the commands? What's the point of all these complications?
The Dharians in the first book were the embodiment of evil... Then Magister Darken Ral died, and Magister Richard Ral led them at the forefront of the forces of Good against the Sno-Hod.
The Sisters of Light understand good as absolute control over the neutrals. Are they good or evil?
Added 7 minutes later
Yes, the GM's job is not only to create a balanced and interesting setting, come up with clues, and beautifully present the results, but also to communicate with players, answer their questions, and address their complaints.
In fact, the Master communicated with the same people as you. And Shaman is communicating now. Strangely, I haven't seen any complaints that it's difficult to communicate with these people.
In any case, it's up to you to decide whether you can handle the game (taking into account the above) and whether you even want to.
answering questions: Yes
listening to complaints AFTER the game: Yes
tolerating insults: No
reacting to any whims: No
taking into account and considering constructive criticism: Yes
listening to "criticism" like "It's all bad" : No