Bone, the situation is 50/50 here. For you, it's a time-saver, but someone is being overly strict with the rules, and there's nothing you can do about it. You just need to draw conclusions about the person, add them to your blacklist, and that's it.
Not everyone understands fair play, and that's their personal problem.
There are many "wonderful" tournament organizers on VT who resolve situations "according to their own understanding" - how many of them actually finish the tournaments?