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Businessmen are generally more cynical, pragmatic, and selfish than officials. If it's more profitable to pay, they will pay. If it's more profitable to sue or assert their rights through various channels, they will do that. If the amount of bribes makes the business unprofitable, they will leave the business.
Moreover, officials also understand this psychology of businessmen, so they take exactly as much as the businessmen are willing to give; ruining a businessman is not in their interests. This is a perfectly market-based relationship: if the flow of businessmen to an official decreases, the official lowers the prices for their services. At the same time, a particular businessman may suffer, but as a class, they are in a symbiotic relationship with officials.
For a normal business, the most important thing is stability, the ability to plan future income and expenses, no matter what they are. And the main problem for business is a decrease in demand. If there is demand, there will be something to share with the officials.
Now it's clear why our business isn't doing well: the boss (who is also the owner) absolutely refuses to give bribes and can't stand kickbacks :D