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Баги "Might and Magic: Heroes VI"

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#116
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Hey guys, has anyone encountered this problem?
Guys, I need help! As a happy owner of the collector's edition, I had no problems with the game... until about a month ago when I updated my system.... And that's when the real mess started. Autopatching doesn't work at all, constantly displaying this:

Runtime Error
Program: D:/Might and Magic Heroes 6gu.exe

This application has requested Runtime to terminate it in an unusual way.
Please contact the application support team for more information

The support team's recommendations, as well as removing the antivirus/disabling the firewall, didn't help at all. Yes, the game does launch... but on version 1.03. And, of course, without connecting to the Conflux. In general, if anyone knows HOW to fix this issue, please help. Because I want to play, but I can't.

The problem is that I've already reinstalled everything from scratch 5-6 times... I've also contacted support, cleaned the files they pointed me to... No result. The patch download reaches 100%, and then displays another error. It's frustrating.
PS: when I reinstalled it for the first time, I accidentally tried to link the game to a different account on Uplay... It didn't let me link it, but... Could this be causing problems? In general, if anyone knows how to help... I'm completely desperate. Should I clean the registry, or something else, or write to support again...?