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#620
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Hello! I need some help. I installed the game and registered. But I messed something up and now I don't know how to solve the problem. My in-game nickname in Uplay, to which the key is linked, is borrozaz (I confirmed this with support). However, when I enter my email and password, the nickname becomes borroza. Consequently, when I enter the key with this nickname, I cannot log into the game. My question is: what do I need to do to change the nickname in Uplay from borroza to borrozaz? I wrote about this problem on ubi.com to support, but I haven't received a response in a week, and it's unclear if I will receive one at all.