Ask your question here if you can’t find the answer in the FAQ.

Hello. I recently bought the game on Steam, and I've been experiencing this issue: the game freezes – the sound is still playing, but nothing is displayed on the screen. This usually happens when entering a town or at the beginning of a battle. In the early missions of any campaign, this doesn't happen as often, but in the later missions, it happens almost every time there's a battle.