For example: let's say a person's name and appearance are not attractive, but their inner world is very beautiful. Therefore, normal people will communicate with them.
Fourth, the most important features of the "Heroes of Might and Magic" game have been preserved: there are heroes, castles, warriors, magic, artifacts, mines, dwellings, resources (sulfur, mercury, gems, ore, wood, gold), and neutrals. The game is turn-based. What's not "heroic" about it?