Ask your question here if you can’t find the answer in the FAQ.

Hmm, they gave me a free key, and now I'm puzzled about what to do next. I downloaded the game, a pirated version (but since I have a key, it's probably a licensed version now), but I don't understand how to enter the password.
The game just installed, and when I try to connect, it says the password is incorrect, even though I haven't entered it anywhere.
What should I do? Should I download the game from somewhere else? What is "Ubisoft game launcher" - I don't have anything like that.